Thank you for the prompt and thorough service.
No we were not happy .. we were overcharged also there were some factors that were not explained last time correctly to my father .. also my car is still not fixed it’s still shaking and this is not the first time with the vehicles not being fixed correctly!! My father had to take his brand new Tahoe back over 3 times !! The cape shop needs some better training , they need to take some training from the Jefferson city shop ! This is not acceptable!
Tara acted in a very professional manner, she was kind, courteous and accommodating. When I asked for additional services, she was ready and willing to get the job done for me. I am very happy with my experience and would recommend it to others.
Tara does a great job. We are very frustrated at the quality of our GMC Yukon. Technology needs to be fixed!
I was completely dissatisfied with the Service Department. I had two vehicles scheduled for recall work and neither was completed due to misinformation from your dealership. Your inadequate service and treatment has resulted in this family never using Frank Leta Buick GMC again.
Service was not completed on either of the two vehicles I had scheduled today. My disappointment in the service department has cost Frank Leta Buick GMC a customer. I will not return to that store
Grace was very professional. She answered questioned very well
Very nice people, oil change and check up to car was done in a timely manner
Grace was very pleasant and professional.
Terra is tremendous. Very professional and kind. Keep her!
It was a rootin tootin good time.
I was pleased to get a tire, but am confused why it doesn’t look like the other 3 on the car. I expected it to look brand new, but it looks older than the other 3. The brand and numbers are the same, but why doesn’t it look at least as good as the other 3 that have been on the car since I bought it. Did I really get a “new” tire? Just curious. Would appreciate feedback.
I always receive the best service here with Jonathon and all the other employees are so nice as well. They are so helpful and always have great attitudes. I’ve had my car serviced here since I bought it and I haven’t had one negative interaction. This location is by far the best servicing center.
Very friendly and punctual, hope to get the recall on the software update done when possible. Thank You.
Terra has been excellent to work with. From the several interactions we have had with her she is a credit to your business as customer satisfaction is her utmost priority from all we’ve seen. She is definitely one reason you would have return customers Thanks much
I don’t like that you prefer to update customers via text message instead of speaking to directly. It would have been nice to have more details other than there is a leak and a couple photos that could not be viewed on my phone
Excellent customer service
Great dealership all employees great attitudes from all of them happy friendly
Things went smoothly and very respectful
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