The communication between your call center and dealership is terrible. Let the customer call and talk with its own dealership and service department. This lack communication has costed me a third trip to the dealership for service and recalls. My first GMC. Happy with the truck but already over your service department.
Excellent customer service. Always exceeds my expectations.
Terra does a great job always friendly and tries to make sure yourtime there is a great experience.
Very friendly and great service!
I was charged 160.00 for diagnostic fees. I took it somewhere else to have it repaired because I couldn't afford the cost at Frank Leta. The shop I took it to then stated the issue given by your department was incorrect and that I had a cracked head.
Excellent customer service from the service department and from what I can tell, the mechanic did a great job fixing the issue.
Thank you for your quick and friendly service. The Truck was finished ahead of scheduled time. Greatly appreciate that. I just have to pick it up. Thank you again.
Thank you for your care for taking care of our vehicle
Great service and everyone is so nice at this location. Thank you.
Went under vehicle when home and noticed a bolt is snapped off of the skid plate. Appears the front differential is accessed by removing the skid plate to service it. It was never mentioned that a bolt was broken either. I also do not recall there being a broken bolt. Since I've owned the truck, it was always serviced at this location. Also appears to be a leak or just residual oil on the drain plug after the engine oil service, will have to wipe and watch for leaks / check dipstick.
Thank you for excellent service I really appreciate the service on my car
I liked the young lady that works at service desk. She was very professional and kind.
Got our appointment scheduled quick.
Additional repairs were ridiculously priced when I looked up the part price and that it was a 10 minute process to repair. $450 for a $120 repair is an extortion. Not sure I’ll be back. I can drive a long way to save that much.
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