The service dept was very busy, but i received excellent service and would recommend it his dealership.
I came in to get a window panel fixed and nothing was fixed
Thank you for thorough,quick service!
Also, I don't know anything else done to the vehicle other than oil and filter changed and tire rotation. Was anything else checked or anything else done to ensure longevity?
This is the second time I have tried to be overcharged for an oil change and tire rotation.
I booked both appointments through the Buick app at one price and get told a higher price at the dealer.
I spent $28,000 on a brand new vehicle with your company and this is disappointing.
If this happens again,
I will probably be taking my vehicle elsewhere for service and definitely won’t return when I purchase another vehicle.
I am not mad just disappointed.
The charge for an oil change has been different and more expensive every time I come there. I’m sorry, but I am capable of changing my own oil and for what you charge, I will go back to doing so.
I would have preferred to be asked what type of oil I wanted. I use full synthetic, not a blend. It's my fault for not asking what type oil you were using. And I am used to the truck being washed after the service. It had oily hand prints on it instead. Sorry, had different expectations.
excellent service everytime
The oil change took a bit longer than we expected
It took two hours and usually takes less than a hour
But no need to call I was just letting you know that it shouldn’t take that long for a oil change
Thanks
I was treated with the upmost care and sincere dealings with my vehicle....this will be my next choice for trading.
Thank you for addressing the customer service issue that I had and making my experience must better. Terra provided exceptional service that day, and I appreciate all she did for us.
Good experience Thank you.
You had an instant opening, completed the job rapidly, everyone friendly and helpful. Thank you so much!
Carolyn L
I called in the morning to get an appointment and they had an opening for early afternoon. Terra was ery cordial. I was out in 30 minutes for tire rotation. Excellent service.
Trying to get me to pay for something that is not needed
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