Everyone is nice and friendly. I so appreciate my sales person who sold me the car who always checks on me. Steven Galemore is wonderful
My air conditioning has a sound when it turns on that wasn’t there before I brought my car in. Unsure what the mechanic did when pulling out the air filter but it is now not working as it was before I brought it in. I am not happy
I was told before I drove down I had free oil change for two years with a different contract this place bought them out now I came down thinking I was told that my car was still good for free oil changes I got down they said I was covered after I got done I was beginning to leave they came out and told me I wasn’t covered so I had to pay because it wasn’t covered by them I have bought a lot of cars there but not no more I won’t go in that place anymore Iam going to st Lois and try to trade if off just wanted to let you know
I was not told before my service that I’d have to pay the $155.99 for the inspection. I was told the wheel alignment would cost $139. So I was surprised when I was charged $330.71. You also tried to upsell me for another $200 for something else. I declined it. I feel like I was deceived intentionally. This is NOT a good way to treat a customer if you want return business.
Should have fight for first oil change free by GMC and the told sorry had to be before 2/1/2024 Never was told that From GMC
I was charged $110 to diagnose why I was losing air in my tire, and to remove a nail. However air was not added so it was still low when I left the dealership, and I had to take it somewhere else to have air added. For the amount charged, the tire should have been inflated to the GM recommended amount as part of the process.
I was surprised it took almost an hour n half to change my oil.
Ask for a full transmission service and was told I could not do that I feel Iam the one paying not you and should get what I ask for and was told twice no
This is my 3rd time bringing my car to the shop. Initially I came as I was getting a code regarding the catalytic which I got a code for as well as an oil change. Upon inspection I was told I also needed 2 new tires , issue with camshaft and alignment. I had those things complete and was still having issues with my car. Upon return I was then told I needed a catalytic converter and there was an issue with the water pump. The water pump was not mentioned on the first visit and the catalytic converter was not acknowledge at the first service . I returned my car again to have these issues fixed where I am now being told the engine light is still on because there is a hole in the exhaust pipe and an oil leak oil pan issue. Issues that were suppose to be fixed at the time the catalytic converter was fixed per the inspection .
Excellent job on my truck thanks
I had a $20 off coupon for an oil change . They did not accept it or remove that amount from my bill.
I was not happy that I came back at the agreed-upon time my vehicle supposed to be ready and it was not done. I had a friend go out of their way to take me back there to pick up that vehicle and no one has even bothered to call me and tell me that it was not going to be ready on time. They did explain to me what happened, but I was not very appreciative of the fact that when they found first thing in the morning the incorrect part was there, they did not call me and update me so I can rearrange my ride schedule.
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