Frank Leta Buick GMC Auto Repair Service

I didn’t have an appointment, I’m the pop-in customer, despite that, they squeezed me in and got me outta there in very reasonable time! Nice job to your team!

The service is always top notch! Especially Steven Galemore

We always have good service with Frank Leta at Cape Girardeau MO.

Very quick and efficient! Thank you

Good service.

New tires

I was happy with the service

Thank you.

Could do a little inproving, other wise satisfied.

I’ll be happy to leave a positive feedback for Terra in the service department. As well as Brendan in sales. Since I bought my truck (2/25/2023) Brennan has taken good care of me.

She was very friendly and kept me up to date on progress and possible price increases and extended time needed.

I'm very happy with frank leta dealaship I bought my Cadillac there and they was fair and professional friendly and straightforward I would recommend leta to my family and friends

Very nice people and great service. Y’all should be proud of your service department!!! Ronnie S

Ok

I noticed a problem with my glovebox closing properly. Gary addressed the problem and had a technician address the issue. He fixed the problem and cleaned the area immediately. Great customer service, thank you.

I feel both myself and my vehicle received excellent service

I made an appointment for 8:30 had asked questions about pricing when booking the appointment. I was told one thing on the phone. Then told $155 diagnostics fee when I got there. I said fine. Sat there for over an hour. Then was told it’s actually 3 $155 diagnostics fees. I said just give me my car back after having not been given clear information twice, wasting an hour and a half of my day not to mention time away from my child on my day off. Then they had locked my keys in my car. Took over half an hour to get my car back to me. Then as I go out the door to get it a truck is nearly backed into it. I’m in the market for a new Yukon or Suburban. This made me lose interest in this dealer. I took it to another dealer. Booked the service with the shop manager who was clear on pricing. They diagnosed and fixed my car in only 20 minutes more than was wasted at Frank Leta. And I looked at Yukons and Suburbans and started deciding what I want in my next car.

Thank you for taking care of the recall here in Cape Girardeau! I purchased my Buick in Sikeston Missouri and did not want to have to go there to take care of this recall. I really appreciate you!

I haven't had my car serviced except for a recall but it still shows the recall is pending.

Gary was great, no complaints about him. There were a couple things that could make my experience better.