When I called about the price you told me one price. And you charged me another It was $40 dollars more at the same time I got a text about a vehicle you want me to buy well that’s not going to happen you lied to me
Efficient, waiting room was nice and clean, kept me informed and friendly staff.
Called to get service scheduled on the park assist recall and an oil change. Was able to get in very timely. I was under the understanding that both the recall and oil change would be completed on day of service as that’s what I made the appointment for. . I got there to check in and was notified part would have to be ordered for recall and I would have to come back for another appointment to get the recall done. I just recommend better communication on scheduling services where someone is not expecting both to be completed and very frustrated when told
Something different upon arrival.
He was friendly & very helpful & prompt service.
I recently realized that we've known Grace and her family for a long time. She has grown up! Yes, everyone was very courteous and professional. Thanks.
I brought my vehicle in promptly at 11 AM for an oil change I requested if it needed the tires rotated to do so I was there for two hours for this oil change and tire rotation. No one came out to inform me of anything except the cashier who noticed I was still sitting there after two hours, and went to check on things I was given a 25% discount at my next oil change. Unacceptable.
I went there only for a service call, but left with a new vehicle. Extremely happy and satisfied with all the members of Frank Leta Buick
Very satisfied with everything and everyone at your dealership, not so much with GMC, I don’t think a 2021 $82,000 truck should need a new fan belt at 44,621 miles. Do you?
The guys at Frank Leta are so nice and had fast service
Awesome team work Terra Gross is a sweetheart
The low coolant light came on and stayed while driving home I had to add coolant
Lack of communication, took double the time originally told, and the check engine light was back on within an hour
The employees were very nice…. I thought it was pretty pricey for just a oil change though.
The 2 hours and 20 minutes to do an oil change and tire rotation was a bet long. Plus I had to ask about my car and the paper work and keys where laying on the desk between two clerks and then it took 15 minutes to complete so we could pay. I waited in your place of business and the check in clerk knew it.
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