Service Center

Real Reviews From Verified Customers

Christopher J.
5 out of 5
12/29/2024
Great Coustomer service
Onyekacxi A.
4 out of 5
12/29/2024
Very, very satisfied
Sidney C.
5 out of 5
12/29/2024
Good job fellas good coffee team good attitude as well. See you soon. Thanks for the car wash as well
Lorinda C.
4 out of 5
12/29/2024
Service was professional and we didn’t have to wait for a long time.
Mellody E.
5 out of 5
12/29/2024
Symone exhibited a high level of professionalism in a friendly and respectful manner. This was the best customer service experience I have had at River Oaks!
William S.
4 out of 5
12/29/2024
Every went as planned. Thank you
Michael L.
1 out of 5
12/29/2024
I had to paid 200 hundred dollars for something that was not the problem Now I have to come back another day. I work two jobs and don’t have time to go back and forth.
Alma D.
5 out of 5
12/28/2024
Excellent customer service from Simone
Janene R.
5 out of 5
12/28/2024
N/a
Lorita J.
5 out of 5
12/28/2024
In and out time was terrific
Peter A.
4 out of 5
12/28/2024
My next visit, try and wash the car after servicing. It will go a long ways to add to your customers satisfaction.
Ayetoutou G.
2 out of 5
12/28/2024
It took more than 3 hours to do oil change only. I spent more than 3 hours at your place today. It’s too much.
Gloria N.
4 out of 5
12/28/2024
Symone Minter greeted me very professionally. She further checked in her system why I was being serviced with my 2020 Toyota Corolla.She further stated that their technician would be servicing my car and she showed me where I could sit in the waiting area. I was notified when my car was ready and a few other areas needing maintenance was brought to my attention. I spoke to Symone and we scheduled a date and time to return to have my car further serviced. You can’t beat good customer service!
Ronald G.
5 out of 5
12/28/2024
Yes I was completely satisfied with the service ????
Sherrod P.
5 out of 5
12/27/2024
Job well done!
Sherry P.
2 out of 5
12/27/2024
Waited 2 1/2 hours for an oil change with no communication from the customer service person very upset regarding the service
Naomi G.
2 out of 5
12/25/2024
During my visit to the dealership to have my car batteries check, I unhelpful service experience.Despite checking me in the employee was unaware that my car is a hybrid and required specialized attention for it's batteries. I had to explain this to him myself .I found this not solution oriented. What made the situation worse his use of the term"honey" when addressing me, which felt disrespectful and inappropriate for a professional setting. This experience did not meet the standard of service I expected.
Natalia V.
5 out of 5
12/25/2024
Good service. Thanks much
Michael A.
1 out of 5
12/24/2024
It was more of a disadvantage. I had my oil changed to have it leaking all in the garage bc. its not properly tighten. I asked for tires prices I said the prices are too high , I got my rims scratched. Not happy customer
Ariel L.
5 out of 5
12/22/2024
He was awesome!

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