About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1029 reviews 64%
4 star 291 reviews 18%
3 star 53 reviews 3%
2 star 118 reviews 7%
1 star 123 reviews 8%
Review Us
Alejandra G.
2 out of 5
12/22/2024
always take 2+ hrs for oil changes even with an appointment
Shirley L.
5 out of 5
12/22/2024
Ms Ruby was very professional and nice.
Vincent M.
5 out of 5
12/21/2024
Ruby was great. I needed more work than I thought so she walked me through everything
Alfred S.
1 out of 5
12/21/2024
The sensor light for the low tire is still on
Lisa Y.
5 out of 5
12/21/2024
Great service Thank you!
Theophilus W.
5 out of 5
12/21/2024
Awesome
Anne L.
1 out of 5
12/21/2024
One problem for bringing in car was the low tire light was on and it was still on when we drove away. I will have to bring it back in after holidays
Marco H.
4 out of 5
12/21/2024
Great service they answer all my questions
Torri H.
5 out of 5
12/20/2024
Always love Advantage Toyota great Team..
Bertina H.
5 out of 5
12/20/2024
The staff at Advantage Toyota are very professional. This is the ONLY place that I would bring my vehicle to be serviced.Everone is very friendly and helpful. I would definitely recommend people that I know to River Oaks Advantage Toyota. Thank you and happy holidays!!!
Robert M.
5 out of 5
12/20/2024
Great service department
Clyde M.
1 out of 5
12/19/2024
If I'm expected to pay a certain amount I would appreciate a little more patience and understanding from the service rep and when I was trying to understand the prices of repairs show to me.
Wilhelmina C.
5 out of 5
12/19/2024
Symone is awesome to work with when I bring my car in for service. She's respectful, professional, courteous and always pleasant.
Lenora W.
5 out of 5
12/19/2024
Ruby Hernandez was a very good team member. She answered all of my concerns with very good explanations. I look forward to working with her again, when I come in for my next oil change.
Bruce J.
5 out of 5
12/19/2024
Brandon was loved his customer service
Nancy W.
3 out of 5
12/18/2024
Glad yall informed me about issues in advance...
John C.
5 out of 5
12/18/2024
Treated like a person
Lynette W.
1 out of 5
12/18/2024
This is the 2nd time I waited 3 hours with an appointment for an oil change. To the manager’s discovery, My vehicle wasn’t registered even though it said it on the pad. So my vehicle was just sitting for 3 hours. I was sitting for 3 hours. This happened to me at my last visit too. Also , in my last visit the tech didn’t do the 21 inspection like he said he did or wrote down . If the pads are not working right then get rid of them. I was very unsatisfactory with the service at the last two visits for an oil change. This is unacceptable public service!
Deborah R.
2 out of 5
12/18/2024
This is the first time I did not get a video inspection via text message. I waited for 45 minutes after I dropped my car off. Waiting in the waiting room, I called the Service Desk to ask why I didn't receive a message about m6 car. I had to speak to a couple of people to find out about my car. I even left the waiting room to go see what was happening with my car. As long as I have been bringing my car here, I never had this experience. I was finally text a report, no video inspection as usual. The cashier was extremely helpful and went to ask if I could get the vehicle inspection report. I knew this was nit herjob and I really appreciated her going above and beyond to assist me. I was very unsatisfied with this service visit. Not my usual experience.
Rhonda G.
5 out of 5
12/18/2024
Ok

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.