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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1030 reviews 64%
4 star 291 reviews 18%
3 star 53 reviews 3%
2 star 118 reviews 7%
1 star 123 reviews 8%
Review Us
Renee B.
4 out of 5
12/4/2024
Symone was excellent very knowledgeable about my vehicle she is truly an amazing asset to the Toyota family I hope she stays
Christian M.
4 out of 5
12/4/2024
Everything was done in an efficient and timely manner.
Pearlie J.
5 out of 5
12/4/2024
Ok
Clara M.
4 out of 5
12/4/2024
Ruby Hernandez Medelin is a very good employer she take good care of her customer
Karen B.
5 out of 5
12/3/2024
Great service as always! The service adviser was able to answer questions I had about my vehicle and provide good advice
Yvette S.
4 out of 5
12/3/2024
Will was fantastic! Very knowledgeable with my questions. Will took time to listen to me and made sure I understood his answers. Please thank Will for a job well done??????????
Dernice B.
1 out of 5
12/2/2024
The check engine light keeps coming on driving the same I’ll will be bringing it back tomorrow. I have no vehicle to get me to work safely. It greatly disappointed .
Bruce Redding.
5 out of 5
12/1/2024
The work was executed very well! Time was quick as well….
Tanya K.
1 out of 5
12/1/2024
I told the guy that my low tire pressure light was on. I inquired about new tires. I think he totally ignored that. The light is still on. I hope my tire doesn’t blow out while I’m on the expressway. Also the miles listed on my receipt are totally wrong. Because of that I won’t know when I need to come back for my next oil change. The Toyota in Oak Lawn provides me with video updates throughout and lets me know what needs to be done on my car, in the future or sooner than later. Also your location always says free car wash. I’ve never gotten that. My main concern is my low tire pressure light still being on and me being ignored when I mentioned. He said it was likely a sensor if it’s blinking. I told him that it stays on constantly. And now two hours later it’s still on.
Eunice O.
5 out of 5
12/1/2024
The work was completed very well
Brenda T.
5 out of 5
11/30/2024
Thank you for getting me in so soon.
Katherine H.
5 out of 5
11/30/2024
Excellent.
Nikolas K.
5 out of 5
11/28/2024
Great service
Julie R.
1 out of 5
11/28/2024
Took my van for maintenance on Saturday and on Sunday it started to make some noise took back for them to tell me I needed new tires why didn't they tell me that on Saturday? So unhappy with the service won't be going back ????
Denise R.
4 out of 5
11/28/2024
Many times, I travel 20 miles or more to have my car sevice. Based on the last service that was conducted by your crew, I have been very happy. This has caused me to utilize your service team who provides excellent service
Christopher R.
4 out of 5
11/28/2024
You said one question!????
James W.
5 out of 5
11/28/2024
Very pleased with service, after speaking with Ruby, problem was taken care of much better than I had expected..
Ganita Y.
5 out of 5
11/27/2024
My experience was very good! The best I’ve had here in a long time thanks to Brandon’s attention to detail and going the extra mile to get information needed.
Edna J.
5 out of 5
11/27/2024
Simone, is alway very professional, and show compassion with all of her customer's
Norarean C.
5 out of 5
11/27/2024
Symone Minter was very knowable about my Coralla Cross. She knew exactly about my problem with my truck.

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