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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3492 reviews 72%
4 star 1015 reviews 21%
3 star 81 reviews 2%
2 star 146 reviews 3%
1 star 146 reviews 3%
Review Us
Brian K.
5 out of 5
4/13/2025
Always a pleasurable experience.
Jenalyn B.
5 out of 5
4/13/2025
I’m surprise the fast service
Ashlie S.
5 out of 5
4/13/2025
Thank you to Kay in service.
Maria S.
5 out of 5
4/12/2025
Mr. V and his team did an excellent job! Thank you for keeping a high standard of service. I’m a highly satisfied Lexus owner and will recommend your company to others. Thanks, Maria S
James O.
5 out of 5
4/12/2025
Good customer service,
Joanne C.
5 out of 5
4/12/2025
Always a pleasure working with Vaughan
David B.
4 out of 5
4/12/2025
I love getting a loaner vehicle which worked out great since the dealership could not get to my car until the second day. My appt time was 0830 am and yet it took two days to get the oil changed. I just placed four brand new tires so rotating the tires was not needed. Waiting a second day was not a problem since I had a loaner.
Rick G.
5 out of 5
4/12/2025
Great experience with Mis Kay and the team
Helen M.
5 out of 5
4/12/2025
Great speedy service. Thank you.
Pete J.
5 out of 5
4/12/2025
Great service
Pamela D.
5 out of 5
4/12/2025
Nice experience!
Lynelle H.
4 out of 5
4/12/2025
I always am impressed with the professionalism & expert care I receive from Joel who has been my service specialist for 18 years. He is the best!!!
Jessie V.
5 out of 5
4/11/2025
I feel fortunate to have a service advisor like Javier. He is informative, respectful, and very knowledgeable. Javier makes my Lexus visits quite Pleasant.
Ira P.
5 out of 5
4/11/2025
A job well done. Staff was great
Jason A.
4 out of 5
4/11/2025
My service advisor Kay is phenomenal! She has a great personality, and takes the time to listen, and addressed any concerns I had ,as well as provides top-notch customer service. I will be back.
Robin E.
5 out of 5
4/11/2025
I always appreciate your professionalism and customer service. Thank you!
Rami M.
5 out of 5
4/11/2025
Henry took great care of me! Thank you
Candace W.
4 out of 5
4/11/2025
Joel is a fantastic service rep! He responded promptly to all my questions and addressed all of my concerns with courtesy and respect! Thank you for being exceptional at your job, as it is something that is rare these days! Lexus is lucky to have you on their team!
Ernie R.
3 out of 5
4/11/2025
Not interested.
Robert W.
5 out of 5
4/11/2025
Lexus of Las Vegas has the best service department in Las Vegas. Craig runs an amazing department with highly trained staff with excellent customer response and service. Always feel like a valued customer at Lexus of Las Vegas!

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