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Real Reviews From Verified Customers

Service Center Review Summary

5 star 935 reviews 65%
4 star 313 reviews 22%
3 star 39 reviews 3%
2 star 59 reviews 4%
1 star 94 reviews 7%
Review Us
Pam W.
5 out of 5
1/18/2025
The service men are so very polite and kind.
Victoria M.
4 out of 5
1/18/2025
Friendly service, great area for waiting.
Heather D.
5 out of 5
1/18/2025
Quick and efficient service
William H.
5 out of 5
1/18/2025
I always get the best of care and I will always come back.
Felecia A.
5 out of 5
1/18/2025
Awesome friendly service the best
Mike T.
2 out of 5
1/17/2025
Everyone there is very nice and accommodating. I have a couple questions about the service, including - the driver side mirror now makes it hard to see and very unclear. I get double vision when I look in it. (My eyes are fine.) It’s even hazardous. Is this normal? I don’t know if there’s a calibration period or not but I need this to be fixed somehow. Thanks.
Harold W.
5 out of 5
1/17/2025
Anthony was courteous and helpful and answered all questions I had.
Gary D.
1 out of 5
1/17/2025
I didn’t like the fact I would have had to prepay for a wiring harness that was more expensive than what insurance found. Was that a mistake or an intentional error to overcharge me? Makes one wonder doesn’t it.
Patrick Y.
4 out of 5
1/17/2025
The professional attention paid to me and my son in Honda diagnosing and addressing the issues with this vehicle far exceed any other service experiences in nearly 50 years of driving. Anthony deserves high praise for his representing the dealership as well as the manufacturer in this manner. His communication skills and flawless execution of his responsibilities give me continued confidence that we are in good hands. The dealership will certainly see us in the future. We are Honda fans!
Cheryl L.
5 out of 5
1/17/2025
Very good job !! So pleased with all that work at Honda!! Thank you!
Kylun S.
4 out of 5
1/16/2025
Anthony White went above & beyond my expectations when helping me get my vehicle serviced. I had my oil changed, tires rotated, & recall checked in a quick & painless manner. I was updated at each step of the process & was given advice on what to pay attention to moving forward. Anthony & the rest of the service team here exceeded my expectations & I am grateful for the help!
Julia D.
4 out of 5
1/16/2025
I was very pleased. He was courteous, pleasant, and showed me what was done and what needs to be done in the future. I also asked about the life of my battery.
Pamela D.
4 out of 5
1/15/2025
Trey Johnson was very professional and helpful during my visit. He answered all of my questions. My recall was supposed to take 1 1/2 hours to complete but I was out of there in an hour. They have a very nice waiting area with lots of snacks! Everyone who works at Honda are so nice.
Anj M.
5 out of 5
1/15/2025
Jeremy did a great job
Jeffrey K.
5 out of 5
1/15/2025
Friendky,knowledgeable, and expedient.
Greg L.
4 out of 5
1/15/2025
Jeremy gets my two thumbs up…
Kerry M.
5 out of 5
1/15/2025
friendly,accomodating our needs, service completed sooner than promised. very satisfied.
Carla T.
5 out of 5
1/14/2025
The service I received was very professional. All my questions were answered. The work was prompt.very polite.
Daniel R.
3 out of 5
1/14/2025
I like being able to view the inspection report and video of part of the inspection on my phone while in the waiting room.
Janice H.
2 out of 5
1/12/2025
It took 45-60 minutes longer than promised. The car was finished 45-60 minutes & sat outside. If it takes that long to do paperwork, that’s ridiculous. I could drive to Indy for service & take less time.

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