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Real Reviews From Verified Customers

Service Center Review Summary

5 star 946 reviews 65%
4 star 315 reviews 22%
3 star 40 reviews 3%
2 star 60 reviews 4%
1 star 94 reviews 6%
Review Us
Judy S.
2 out of 5
11/22/2024
2 hrs plus for oil change and tire rotation My son in law brought our car for service for us while we were out of state
Rebecca S.
1 out of 5
11/21/2024
My glovebox door is covered in black fingerprints from the technician opening it with their dirty hands. After taking other steps to avoid dirtiness to customers’ vehicles (paper floor mats, plastic on driver seat, etc) I couldn’t understand why steps weren’t taken to prevent that.
Eric S.
5 out of 5
11/21/2024
He was very attentive. Explained the process and gave me options. He was willing to work with me and meet my needs. Easy to talk with.
Ann S.
5 out of 5
11/21/2024
Jacob did a good job in a very timely manner
Pamela R.
5 out of 5
11/21/2024
Trey is awesome in relaying Great Customer Service! Always courteous and goes the extra mile for customer satisfaction.
Rick R.
5 out of 5
11/21/2024
Anthony was very helpful and listened to my concerns.
Virgilio C.
4 out of 5
11/21/2024
Thanks to take care.
Robert M.
5 out of 5
11/21/2024
Anthony always makes my visit pleasurable, and alway keeps me informed about everything. Anthony is an asset to the Toyota family.
Denella R.
5 out of 5
11/21/2024
I appreciate you reaching out and making things right. They did a great job detailing my car.
Beth G.
3 out of 5
11/21/2024
Smooth experience from scheduling to pickup.
Steve S.
2 out of 5
11/20/2024
You texted me rather than CALL Karen as promised. I got home late and she didn’t get contacted.
Chunpis S.
4 out of 5
11/20/2024
Thank you !!????
James M.
4 out of 5
11/20/2024
Anthony did a great job. He was polite and very informative in discussing all the issues with my car.
Jill N.
5 out of 5
11/20/2024
Jacob was very helpful.
Joseph B.
4 out of 5
11/20/2024
Naomi was great! Pleasure to have her service my CRV!!
Bernie H.
4 out of 5
11/20/2024
I did have oilly finger prints on my door handle,beside thT I was every pleased.
Robert H.
1 out of 5
11/20/2024
We were happy with all the service on our Honda Civic except for one item! We were charged $82.98 to put my wife's heat shield back on her car. It had come loose and was about to fall off after an oil change. I didn't have the proper screws to put it back on, so I removed it. We felt this was a really high price for a simple fix. If we had known it was this costly, we would not have had it put back on! We were not told the charge before they did it We didn't know a couple screws cost that much!
Fred M.
5 out of 5
11/20/2024
Anthony was professional, courteous and patient. He answered all questions I had. Experience with Kokomo Autoworld and Anthony was very pleasant and service was prompt!
Sheryl T.
5 out of 5
11/20/2024
Courteous helpful
Walter James.
5 out of 5
11/19/2024
Yes

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