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Real Reviews From Verified Customers

Service Center Review Summary

5 star 934 reviews 65%
4 star 313 reviews 22%
3 star 39 reviews 3%
2 star 59 reviews 4%
1 star 94 reviews 7%
Review Us
Thomas L.
5 out of 5
2/19/2025
Kokomo Toyota are the best in the land!! Always helpful, kind and very knowledgeable. We tell everyone how amazing you all are .
Sharon W.
5 out of 5
2/19/2025
Anthony was great to talk to and took the time to explain things to me. He was helping another customer when I came to pickup the vehicle and the person who helped me was also very helpful. Keep up the good work!
George F.
5 out of 5
2/19/2025
Great experience. Nothing to improve on. Thank you
Glynn H.
5 out of 5
2/19/2025
Trey did a great job. I was quite pleased.
Bonnie M.
4 out of 5
2/18/2025
They were ready when I showed up for my appointment. They got me right in and got things done. They gave me an update on what they did and did a check over of my car. They were courteous and polite. I am very pleased.
Robert W.
5 out of 5
2/18/2025
Great service.
John M.
5 out of 5
2/18/2025
Very nice, everything was on time. She was very helpful.
Mary B.
4 out of 5
2/18/2025
Nothing he does a great job of communicating all things that are going on with your vehicle. Prices, time, frames, and anything else your vehicle my name
Seth T.
4 out of 5
2/18/2025
Jacob is great! Choosing service here in Kokomo versus home dealership because of good people like Jacob! It truly matters! Thanks for everything!
David T.
5 out of 5
2/18/2025
Professional!!! Courteous!!!!
Carol S.
4 out of 5
2/18/2025
Jacob Handy solved the issue with my HRV speedily. Am happy with the result.
Karen E.
5 out of 5
2/18/2025
Kind caring professional
Deborah C.
5 out of 5
2/15/2025
Job well done! Answered all my questions and explained everything thoroughly!
Sandra P.
5 out of 5
2/15/2025
Good Job
Nancy K.
5 out of 5
2/15/2025
No comments
Kindrea W.
5 out of 5
2/15/2025
OUTSTANDING!!!
Hans S.
1 out of 5
2/15/2025
Oil change inductor on dash was not reset ,nothing was reset,tire light came on after rotation,had to go back,my lugnut remover package I had in glovebox was thrown on floorboard,not happy,paid $109.00 dollars
Steven G.
5 out of 5
2/15/2025
Trey made the process so easy with excellent customer service
Debra A.
1 out of 5
2/14/2025
I will not be returning. I waited for about 9 months to get a fuel pump in for a recall and had to make 4 trips plus prove I bought a Honda battery from you because all of a sudden it wasnt t holding a charge. Then I find out the the battery doesn't even go thru to the end of my original warranty from the one I bought a year and a half ago. I am even considering not buying a Honda the next time I purchase a new car. I had to call after waiting for a call that the part was in? Why. They should have called when they received the part. I was supposed to be on a wait list and I called 4 times to cl and on the 4th call in December they said o we will have to order the fuel pump. I kept my cool but really. Very disappointed. Will not be back. I will go out of town with any issues for as long as I own the car. Debbie Achor
Darrin B.
5 out of 5
2/14/2025
Good job

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