Underriner Ford of The Dalles Auto Repair Service

Don't call me

Aaron and staff are very professional and respectful. I’d been dealing with Sid for the last 3 years & Sid is amazing as well!

Aaron is great! Customer service is 10/10

Thank you!

I appreciated the kindness and the way I was treated.

I’ve had a few issues with the service department guys. This time, it was the oily hand prints all over the hood of my truck. The second thing is leaving a mess inside my truck, I no longer have the pictures and the third thing is I’ve been in at least three times to have my rear camera changed out due too a recall. Two different times I’ve been in for a SCHEDULED appointment and they said the part had not made it in yet and one other time I was told they had put the camera in someone else’s truck! I’m still waiting on the phone call from either one of the two service guys to let me know that they have the camera in. It’s not just “SID” Thank You, Stanley G

I made an online appointment that did not appear to be an actual appointment despite receiving an email confirmation and multiple text message reminders. Fix your system!!! This was inconvenient for me and your staff. The new ownership doesn’t seem to know what’s going on.

Prompt friendly service

Sid went the extra mile in dealing with my extended warranty company. I appreciate his level of customer service.

Fast Service