Service Center

Real Reviews From Verified Customers

Sandra V.
5 out of 5
11/7/2024
Always satisfy with the sales and service department.
Arthur H.
5 out of 5
11/7/2024
He is the best
Gina F.
5 out of 5
11/7/2024
Fast and friendly service!
Rhianna B.
2 out of 5
11/7/2024
I left voicemails and texted without a response. I was confused about the process and had questions that were not answered. I'm not sure why. I acted with kindness and appreciation of help.
Jobani T.
2 out of 5
11/6/2024
I don’t know if there is a tier type of system or how your service department works or what I was suppose to ask but I went on the ford app and it gave me some of the things that are supposed to be checked at a certain mileage, went in told the gentleman that i needed an oil change and the every thing that needed to be checked, he said ok took my keys and then got called that it was done. Here I was thinking I was going to get details on what they saw, but nope nothing just pay and on your way, who knows if my water separator got drains or if the filter got changed. But if it didn’t it’s not the dealerships problem is yours just pay and see ya. I honestly don’t think I will ever go back I rather drive 60 miles and perhaps I get some decent service. Will not ever refer anyone to The dalles for sure. It’s a bummer. Seems like a good dealership and maybe it is and I am just jumping the gun who knows. Thanks
Tatiana D.
5 out of 5
11/6/2024
Trevor was great to work with and o really appreciate him getting my car taken care of so quick!
Nicholas H.
5 out of 5
11/6/2024
Sid deserves a raise. He has great customer service.
David L.
5 out of 5
11/6/2024
You all need to give Sid a big raise.
Linda V.
5 out of 5
11/2/2024
Sid is top notch!!!
Frederick K.
5 out of 5
11/2/2024
Great job. Thank you, Sid!
**** M.
5 out of 5
10/31/2024
Sid always does a great job!
John D.
5 out of 5
10/31/2024
Sid was understanding, helpful, and professional. He helped us get on the road back to Montana. Thanks again!
Robert B.
4 out of 5
10/31/2024
Your dealership was extremely helpful and nice and accommodating. In every way I could possibly ask for people to be to other others. Thank you for the great experience with your establishment and your dealership is top-notch in my eyes from your parts department to your service thank you very much for helping me out.
Barry P.
4 out of 5
10/31/2024
Thank you Sid for been so helpful and understanding when I missed my appointment this morning. The issue was my daughter had our first grandchild in the early hours and I completely forgot :-)
Carmen C.
5 out of 5
10/30/2024
???? one of the best ! God bless
Alan B.
5 out of 5
10/29/2024
Always great service and hospitality.
Dennis J.
4 out of 5
10/27/2024
Very nice, all whom I spoke with..
Jason B.
4 out of 5
10/26/2024
Sid does a great job
Janet B.
4 out of 5
10/25/2024
We had a very puzzling dilemma with our Ford PU. It was fixed, estimate was right on. Appreciate the time he spent on answering our questions to help solve our problem
Richard J.
4 out of 5
10/25/2024
Good serve and on time.

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