Fast, efficient and professional.
Jackson was very professional, helpful and a pleasure to deal with.
After a couple weeks, the lightbulb light comes back on in the car and it feels like they just cleared the error code instead of actually fixing the issue which I feel is something wrong with the right headlight that was recently installed at the underriner body shop.
She was awesome! Today was my last appointment as I’m relocating with my job. We have our opportunities with communication and overall, she does a fantastic job. Keep up the great work.
Bonnie was very professional and helpful, one of the best service person that I had the opportunity to work with. The reason I wasn’t total satisfied is after washing the car they didn’t dry it sufficiently, I have water spots on the hood and sides of my black car that are not coming off. Let me know how we can resolve this.
Very happy with today's visit at Underriner and the service provided by Bonnie. Thanks so much!
Bonnie was great and the service was excellent. Thanks for washing my car,too. I appreciate it. It's a wonderful feeling to know my car and I are in such good hands. Thank you!
jackson was very friendly and helpful
Fast efficient service. Friendly
This was the best experience I’ve had with a dealership. I was impressed with the fast turnaround and Bonnie has great customer service skills. I will be making Underriner my first choice for my GTI’s maintenance. Thank you Bonnie.
Happy with the work done on my car!!! Thankyou for your service!!!!
They ordered the wrong parts so I was unable to complete the service and had to drive 5 hours for my appointment so I was very disappointed
Always a great job performed by a great team. Oil change done swiftly and even got a washed car. Thankyou very much!!!
A bit late starting on the service. But they did warn us that they were running behind
Bonnie was pleasant, professional, and problem solving. Even though, it was last minute, she checked with staff and helped me meet
She’s worth a raise and promotion.
The service team is kind and really tries hard to take care of their customers. I think they do great job .
Just as bad to deal with as when rimrock owned VW in Billings. Terrible servise, didn’t tell me anything more than I could figure out on my code reader in my own garage. Pay 200$ for them to not even look into the problem code that I took it in for. When I asked a couple questions I was told to pay the 800 fix they recommend and they wouldn’t do anything else until I did that. Servise guy Jackson sitting at the desk turns into an **** when asking any questions about anything they did. Also make an appointment for 10am on Wednesday and they don’t get the car into the shop until 4pm causing me not to be able to return home when I was planning on. Overall terrible experience with the quality of the “work” they performed as well as the people. I would never recommend to anyone to have there car looked at by these people or buy a car from the dealership or any related dealerships.
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