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Real Reviews From Verified Customers

Service Center Review Summary

5 star 544 reviews 59%
4 star 194 reviews 21%
3 star 18 reviews 2%
2 star 88 reviews 10%
1 star 76 reviews 8%
Review Us
Lestle B.
4 out of 5
2/5/2025
I didn’t have an appointment but they got me in quickly. Fixed the problem and didn’t charge for the service.
Dennis R.
4 out of 5
2/5/2025
I truly believe that underriner has the best service department of any other dealership in town , thank you
Bret C.
5 out of 5
2/4/2025
What a fantastic team in the service department! Cheryl was super friendly and helpful! The manager Scott was top notch and genuinely cared about my issue. The technician Dom went above and beyond to handle my issue. The entire team over there deserve raises and promotions! Appreciate all their hard work!
Brandi W.
4 out of 5
2/4/2025
Cheryl took care of me quickly and with a smile on her face.
Carolyn B.
4 out of 5
2/1/2025
Emily kept me informed and was very nice with every interaction. Her good humor and sweet attitude made what could have been a frustrating time into a good experience.
Mary Ann.
1 out of 5
2/1/2025
We will finish what is left of our warranty and will do know more business with you. I was unhappy with problem with tires the vary first night so bought the car and I ended up buy new tires and other problems
Timothy W.
5 out of 5
2/1/2025
Excellent service, cooperation,, and precise understanding.
Larry H.
5 out of 5
2/1/2025
My car was returned back to me with out any gasoline smell . Thank you Emily for making sure that was not going to be an issue.. you took great care of us. I appreciate you.
Torrey D.
1 out of 5
2/1/2025
Please reach out to me in regards to an oil change we had and the oil that was spilled in the engine compartment and not cleaned up. We question the quality/attention to detail of the other services provided.
Robert C.
5 out of 5
2/1/2025
Cheryl and Scott were both exemplary. Exceptional customer service - they both consistently make you feel right at home and cared for.
Elaine H.
5 out of 5
2/1/2025
Thank you, everyone was very professional.
Paulita A.
5 out of 5
1/31/2025
We were extremely satisfied with the service on the vehicle and the loner vehicle as well and a big. Thank you to the mechanic. Who did an awesome job?
Tamara S.
5 out of 5
1/31/2025
L a listens to your needs and is very caring.I am very satisfied
Nancy P.
1 out of 5
1/31/2025
My oil life was at 20 percent and they would not change the oil while I was there. Now I have to make another trip to the dealership soon .
Nina G.
3 out of 5
1/29/2025
Emily was a breath of fresh air to speak with. She promptly got my CRV back in to follow up on a few concerns I had.
Eugene R.
5 out of 5
1/29/2025
excellent service!!
Cynthia B.
5 out of 5
1/29/2025
Perfectly satisfied. Thank ypu
Stephanie M.
4 out of 5
1/29/2025
I'm happy with the outcome ????
Becker L.
4 out of 5
1/29/2025
Cheryl is amazing! Will definitely be coming back because of her help.
Tim V.
4 out of 5
1/29/2025
She does a great job

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