Underriner Nissan of The Dalles Auto Repair Service

Worked hard to accommodate our difficult schedule. Thank you!

Yes, now waiting for next recall to be fixed!

Very Very expensive work for a dome light to be replaced!! $1500.00, I don’t think so.. Thanks just the same. Mike Nelson

I always appreciate Mearl Billings

Mearle is a real asset to your organization!

Love getting my car serviced at Underminer. Mearle Billings makes sure everything I need done get done

Satisfied

I will say as a single woman I was Leary of getting service as I have had work on another vehicle done and felt I was taken advantage of. Mearl gave me a total layout of what was done and a few extras which were explained. I will continue to have my car worked on at your business because of a statement made that you would do your best to keep my car running to the best of your ability. I have never had a new car or near new and I want to have this car for many years to come.

I’m always satisfied with the service at Underriner. Merle is great.Always friendly and informative.

I am always very grateful for Mearl and his expertise.

I am always treated with the upmost respect and courtesy!

I always appreciate Mearl and his knowledge and experience.

I’ve never been more satisfied with the service department. Mearle has always taken great care of my vehicle and been upfront and straight with me whenever I need to get something done. Thank you guys very much. It feels good to be taken care of.

Mearl is one of the most conscientious service managers I've ever encountered.

Merle was amazing. Great customer service

interested in the ‘22 Rogue I drive as a loaner car

Mearle always gives me great service

Exceptional commo w status updates.

When we called to schedule the appointment, there were 4 issues I wanted addressed. Only 1 issue was written down. I told them that we have an extended warranty and he never called the warranty company until AFTER we questioned the guy. We were charged for driving our vehicle and told he couldn't get the vehicle to replicate the issue but every single time I started the vehicle it would make the same misfire sound and the ticking/knocking noise was made when accelerating. I asked for them to please do the fuel injection cleaning and was charged $225 PLUS the diagnostic fee to drive my car up the hill and say no there is nothing wrong. I feel that the service and treatment we received was completely inadequate and that we were somewhat taken advantage of. I will not be returning to Nissan dealership in The Dalles even though it's closer and WAY WAY more convenient. I will take an entire day off work to drive to Portland.

Perfect experience