Great job and done ahead of schedule. I highly recommend Bob Smith Toyota for sales and service.
El lunes 24 de febrero llevé mi carro a cambio de aceite y se me avisó que necesitaba reemplazar los frenos y pedí que si lo hicieran
Rotaron las llantas pero no revisaron de la presión de aire de cada una, tampoco se me informó que necesitaba cambiar la batería, el día 28 tuve que llamar el servicio de AAA para reemplazarla
Se supone que cada vez que llevo mi carro a mantenimiento lo revisan y me avisan lo que el carro necesita, será que porque soy una mujer latina no tengo derecho a obtener una buena atención??
Tengo la foto de la presión de las llantas que tomé del tablero de mi carro pero no sé cómo anexarla en este comentario
Gracias,
Ana Cecilia Campos
I absolutely love Patrick. My catalytic got stolen and I called around(4places)to make sure I took it to a trusted place. My friend recommended Bobs so I decided to take it up there.He made me feel comfortable taking my car to get it replaced and they were not going to take advantage of me. He was honorable, pleasant to speak to and I would recommend them again.
Johnathan was great, very professional and helpful. Thank you
Patrick was great and so was the services
Having a lot of wind noise from our sun roof. Not sure what to do?
excellent service, very helpful.
Lifesavers. Best crew ever at Bob Smith
I will always come to Bob Smith.
I’m very pleased with Patrick , and entire service department for their courtesy, professionalism and honesty. Very friendly and respectable crew. Keep up the good work job well done as always. we are very pleased to have your dealership in our community.
I appreciate the excellent customer service.
Patrick and your whole team at Toyota are number one in my book! Patrick explains everything very well and does not sell me things I do not need- BUT, he lets me know things that will need attention soon, and what some warning signs are in case it happens before next scheduled service. Really appreciate his customer service and expertise !
Thank you!
Very much appreciated getting in for an oil change on a busy day.
Repair had not been completed completely. Got back to shop before serious damage was done. Nearly all antifreeze was gone. Made good quickly, I only lost time.
The person assigned to our vehicle never helped bc he stayed on the phone. I believe his name was Patrick. Someone else stepped in when he saw us waiting outside our vehicle. He approached us and looked us up to see who was supposed to be assigned. He took it upon himself to get us situated. He is the only reason it was a somewhat pleasant experience today.
The service was prompt and the waiting area was comfortable.
I’ve been coming here for years. Everyone is friendly and awesome!
Greg is the only one who smiles and is honest and tells me exactly what my car needs. Thank you Greg
I’ve been working with Jaime as a service advisor since 2007. He has always been professional, knowledgeable, courteous, friendly, and trustworthy.
Social