After my tire rotation, I got only 2 blocks away when my light indicating low tire pressure came on. I had to go back to the shop to get that looked at, and they discovered my one tire had only 15# of pressure in it. How could that have happened 5 min after I'd just been serviced?
David was courteous and as I use a cane and the weather was icy, had my car inside for easy safer pick up when I came to get it.
Customize customer care service!????????
There was almost no waiting time to set up with David the brake check I needed. He informed later in the day as to when I could pick up the car and return the loaner car that I was very glad to have. All went seamlessly. Thank you, David!
I appreciate David's collaborative style and communication. Thanks!
The job took longer and was more expensive than I was expecting when I came in. Scott was very personable.
Mary
Greg was great!! Very thorough and helpful!
Eric was great…good communicator, anticipated questions, thoughtful responses to my questions. Thanks for the great service.
The change in process made me upset for a moment but the service was great.
Jesse Deyo was incredible to work with. There was an issue with scheduling my appointment and where I needed to go. Jesse provided kindness and reassurance that it was not an issue and ensured my car would be serviced in a timely manner. He delivered and had my car back to me ahead of schedule. I am so grateful for his kindness and help. Thank you so much, Jesse!
Hunter is a great guy and is the best! Thank you for your friendly and fast service!!
I was very satisfied with my service. They kept me knowing what was going on during my wait.Thanks!
Paul Fredrick was very helpful! He answered my questions and went over everything thoroughly. I would recommend his amazing service to family and friends! ??
But Ian did everything he could to accommodate me
Mallory and i were playing phone tag the next day. So I didnt get to work with her to much. The person checking me out wasn't very friendlyan didnt tell me anything about the problem they found. Also he wasn't very clear on where my car was i had to come back in an ask someone else. With the rental he was patient but not to much into helping me with the car. He didnt show me anything an just left me there to figure it out. On top of all that they wouldnt pu3the hub caps on that i provided. How rude. I dtill have to come back an do this again with no car to use.
Very accommodating and fast. Great service ????
David was amazing to work with and look forward to working with him in the future
Long wait but I think for a good job. Thank you
After getting my car towed in, I was told it could not be even looked at for over a week. It sat for a day untouched. It wasn’t until I went online and made a reservation for myself that anyone looked at the car. (There were plenty of appointment slots available.) I have never had such horrible customer service and I pray I never have a repair here again.
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