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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2688 reviews 61%
4 star 909 reviews 21%
3 star 159 reviews 4%
2 star 347 reviews 8%
1 star 321 reviews 7%
Review Us
Katia V.
5 out of 5
2/11/2025
Good service
Edna W.
5 out of 5
2/11/2025
Joseph was informative and professional in my dealings with him.
Susan O.
4 out of 5
2/11/2025
Mallory kept me informed of the progress of the repairs on my car. She also checked on an elderly woman several times who was sitting near me .
Dorothy H.
4 out of 5
2/11/2025
Have been a customer of Smarts for over 40 yrs and have been pleased of the sales/service
Richard W.
4 out of 5
2/11/2025
Everything went extremely well today.
Rosemary J.
5 out of 5
2/11/2025
Jesse was great!
Joseph U.
4 out of 5
2/11/2025
The mechanic was very nice!
Richard K.
2 out of 5
2/11/2025
Way to much money I will go someplace else next time
James W.
1 out of 5
2/11/2025
We just feel like we shouldn’t have to pay over $4000 for a repair on a car that we haven’t even owned for a year. We understand cars need repairs, but this seems excessive and we were hoping for some help from Toyota
Gavin M.
4 out of 5
2/11/2025
Thanks David????????
Jeff R.
1 out of 5
2/11/2025
It took considerable more time to complete the service than I was led to believe, and the tire pressure system error returned the second time I drove the car.
Barbara H.
5 out of 5
2/11/2025
I’m satisfied as usual with Smart Toyota.
Bubba S.
5 out of 5
2/11/2025
They were great!
JANET P.
5 out of 5
2/11/2025
Mallory kept me updated throughout the process and answered all our questions.
Joe S.
5 out of 5
2/11/2025
Alyssa Day was great to work with, I would definitely come back and work with her again
Ellen D.
5 out of 5
2/11/2025
Great work and great explanations. Very satisfied.
Fernando B.
5 out of 5
2/10/2025
Nothing
Teresa S.
5 out of 5
2/9/2025
None
Kristine M.
5 out of 5
2/9/2025
Loved your customer service so kind and sweet Thank you!
Thaddeus F.
4 out of 5
2/9/2025
Efficient and thorough.

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