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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2688 reviews 61%
4 star 909 reviews 21%
3 star 159 reviews 4%
2 star 347 reviews 8%
1 star 321 reviews 7%
Review Us
Yan W.
5 out of 5
2/5/2025
I am very satisfied with the service today at Toyota Smart. The customer service was excellent, smooth and pleasant. Thank you!
Eric H.
3 out of 5
2/5/2025
Why does it take 35 minutes to do an oil change? You need to sped up the express services.
Thomas J.
5 out of 5
2/5/2025
*
Kathleen M.
5 out of 5
2/5/2025
Gregorio was very helpful. He was very courteous and we were happy with the service he provided.
Jolene H.
3 out of 5
2/5/2025
I’m glad they finally found the problem with the engine light being on! Too bad the part has to be ordered and it’ll take 6 weeks.
Dan S.
5 out of 5
2/5/2025
Dave was helpful and kept me informed throughout the process.
Choua T.
5 out of 5
2/5/2025
Justin was great to work with! He was very detailed with everything that was going on with my car.
Michael W.
5 out of 5
2/5/2025
Great job
Cheryl M.
5 out of 5
2/4/2025
I was very satisfied with working with Alyssa Day. Very helpful and professional!
Brian W.
5 out of 5
2/4/2025
Well done.
Robert V.
5 out of 5
2/4/2025
Eric was great to work with. He keep me informed about service progress and cost
Marcia J.
4 out of 5
2/4/2025
Fine fine fine
John M.
5 out of 5
2/4/2025
????????
Dean L.
4 out of 5
2/4/2025
My car was ready when promised and service explained what was done to the vehicle.
Barbara L.
5 out of 5
2/4/2025
All good
Jeffrey W.
2 out of 5
2/4/2025
Get rid of this service rep!
Andrew R.
1 out of 5
2/4/2025
The express service left my passenger side window completely down, and parked outside. It was raining.
Lawrence J.
5 out of 5
2/4/2025
All good
Julie N.
5 out of 5
2/4/2025
Customer at Smart for 25 years. Service managers are polite, good at explaining the work that is done or is needed. Friendly from start to finish—thank you
Minh T.
5 out of 5
2/4/2025
Friendly, professional, fast, love it!

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