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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2688 reviews 61%
4 star 909 reviews 21%
3 star 159 reviews 4%
2 star 347 reviews 8%
1 star 321 reviews 7%
Review Us
Scott B.
5 out of 5
2/1/2025
Joey was nice and I appreciated his friendly service. The Smart staff and facility is top notch. Thanks much
Julie H.
1 out of 5
2/1/2025
I need to bring the car back in - the recall for the passenger seat airbag was not completed properly. The display shows the seat is occupied and buckled when no one is in it and the airbag display shows it is turned off.
Gladys T.
4 out of 5
2/1/2025
Great Job , thanks for all you did today
Linda H.
5 out of 5
2/1/2025
Great service. Very professional and knowledgeable. Job was done in a timely manner and communication was excellent.
Dennis H.
4 out of 5
2/1/2025
Greg made sure that a hiccup in service didn’t keep me from getting my truck back on time today.
Lori T.
5 out of 5
2/1/2025
David is the best
Saagar S.
2 out of 5
1/31/2025
I want the car wash
Peter G.
5 out of 5
1/31/2025
Everything was good!
Sarah G.
5 out of 5
1/31/2025
Justin was excellent and kept me updated on the status of my car. He was very kind and I appreciated his professionalism I would also like to recognize the team member who help me when I cane to pick up my car. I can’t remember her name but she immediately stopped what she was working on when I arrived and assisted me. Thank you.
Gregg L.
2 out of 5
1/31/2025
Everything really went fine and everyone was vey nice and professional. My only concern was the fact all of our presets for the radio, blind spot monitor and eco mode. Don’t know what else may have been “erased”. Particularly frustrating as when I have replaced an old battery with a new one at other establishments they all have be able to leave all of these presets in place b
Andre D.
5 out of 5
1/31/2025
Thank you Hunter and the team for a well job done.
Maryann A.
5 out of 5
1/31/2025
Eric was very courteous and professional to work with!
Grigori M.
5 out of 5
1/31/2025
Thanks!
Annette R.
5 out of 5
1/31/2025
The staff was very attentive and respectful. All my questions were answered and I am confident my Rav4 was in good hands. Disappointed the car wash was not operational.
Bonnie W.
2 out of 5
1/31/2025
Scheduled appointment but smart service not on time
Thomas B.
5 out of 5
1/31/2025
Hunter was very kind, informative and helpful.
Patricia H.
5 out of 5
1/31/2025
Hunter was very friendly & informative. Very happy with his work & attitude
Debra L.
5 out of 5
1/31/2025
Thank you!
Patricia M.
5 out of 5
1/31/2025
Joseph Denzer was very professional and helpful.
Anand N.
5 out of 5
1/31/2025
Great prompt service. Excellent communication.

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