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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2689 reviews 61%
4 star 910 reviews 21%
3 star 159 reviews 4%
2 star 347 reviews 8%
1 star 321 reviews 7%
Review Us
Patricia M.
5 out of 5
1/31/2025
Joseph Denzer was very professional and helpful.
Anand N.
5 out of 5
1/31/2025
Great prompt service. Excellent communication.
Sarriang C.
5 out of 5
1/31/2025
The service was excellent.
Lighting Brokers.
4 out of 5
1/31/2025
Justin is an all-star and I am beyond satisfied with the service I received. He really went to bat for me to get my concerns with our new (to us) vehicle taken care of and I couldn’t be happier! Our company will be back in the future to continue building our fleet knowing we can trust Smart to have our back and Justin to look after us!
Robert E.
5 out of 5
1/31/2025
Great
Brittney K.
5 out of 5
1/31/2025
professional, polite, & approachable.
Christopher A.
2 out of 5
1/31/2025
Car wash not in service, but there was an “employee only” wash still in service. Not able to use that one. Did not see my maintenance plan until I asked about it With an appointment, it took 4 hours for an oil change, tire rotation, and to fix a recall item. The waiting room is very nice and I was able to work there during the wait.
Donna C.
3 out of 5
1/31/2025
I may be interested in trading my vehicle. I just reached 100,000 miles let me know.
Tara R.
5 out of 5
1/31/2025
Thank you for good service
Joel F.
5 out of 5
1/31/2025
Melissa was awesome definitely will ask to work with her again in the future. She was very transparent informative and easy to work with.
Daniel M.
5 out of 5
1/30/2025
Very smooth and efficient.
Jodi A.
5 out of 5
1/30/2025
Was very professional the service was done in a timely manner. Thumbs up????
Robert F.
5 out of 5
1/30/2025
I was in and out in a very short time. The team does a great job !
John M.
5 out of 5
1/30/2025
Jesse was great to work with. Thank you
Terry H.
3 out of 5
1/30/2025
It appears that my problem was found.
Steve K.
1 out of 5
1/30/2025
The people were great but parts should be ordered before the car arrives at the dealership. If I hadn't arranged a loaner car I would have been stuck without my car for 3 days.
Jack B.
1 out of 5
1/30/2025
No Heat after radiator flush
Coutre Trust.
5 out of 5
1/30/2025
Good communication as to status of work. Prompt service upon arriving. Estimated time on target.
Laura V.
4 out of 5
1/30/2025
I really appreciate being able to have my car serviced without an appointment. I also appreciate your very thoughtful waiting area. Caleb was a pleasure to work with. Thank you for having such conscientious and friendly employees.
En L.
5 out of 5
1/30/2025
Excellent service!

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