Service Center

Real Reviews From Verified Customers

Ryan R.
5 out of 5
1/29/2025
Welcome, always great service with Smart
George E.
4 out of 5
1/29/2025
The only issue I had was that the car washer was not working the day I had my oil change and I wasn't given a rain check for a later day. The car wash is always a welcome post service visit. Even if it wasn't working I should have been given a voucher for a later date when it was back on line.
Jim H.
4 out of 5
1/29/2025
Service was great - disappointed that your car wash is out of commission. Had to wait 40 minutes at a Kelly Williams facility - longer than my service took at Smart Motors!!
Deane F.
5 out of 5
1/29/2025
You always treat me Great!
Christopher B.
4 out of 5
1/29/2025
The wait to get it in was kind of long but everything worked out
Maria R.
5 out of 5
1/29/2025
We are new customers at Smart Motors Toyota, and will continue to take in the Camry. Staff at Express Service was excellent! Eric was so attentive, courteous, and patient; and the mechanics did the work quickly and efficiently. We feel we can trust them. Thank you
Valerie E.
1 out of 5
1/29/2025
Why did it take over 6 hrs for the work to be done? Why wasn't I at least notified once the work began so that I had some idea of the status? Also curious as to why Smart Motors doesn't promote the additional Goodyear Tire Rebate Redemption that is in effect for certain tires at this time.
Kimberlee F.
4 out of 5
1/29/2025
Jesse and staff were quick to diagnose and fix the problem with my door.
Joseph S.
5 out of 5
1/29/2025
He did his job
Javera L.
4 out of 5
1/29/2025
My husband was happy with the service, however, they got my husband’s name spelled wrong. His name is Javier Martinez not Javera L
Autumn H.
5 out of 5
1/29/2025
David did a great job communicating information and providing updates!
Sandy R.
5 out of 5
1/29/2025
Ian was very helpful and informative. Thanks
Jennifer L.
5 out of 5
1/29/2025
Jesse was friendly and provided amazing service. He kept me updated with steps along the process in a clear and professional manner.
Lisa W.
5 out of 5
1/29/2025
Very nice and personable. Explained everything very clearly.
Tracy R.
5 out of 5
1/29/2025
From the service technician who was so friendly and knowledgeable when I dropped off my car to the staff in the waiting area and service desk everyone was wonderful. It was a great experience.
Christine A.
5 out of 5
1/29/2025
Eric was very thorough and very courteous.
Iris K.
5 out of 5
1/29/2025
Caleb went above and beyond to get my car fixed. I am very grateful. Thank you.
Ambrose O.
1 out of 5
1/28/2025
I think the service itself is okay but the billing is what I’m worried about. Looking at the amount, I’m wondering if the Service Agreement I signed up for was factored into the billing. So I would like a review of the whole bill. Ambrose
Alan C.
5 out of 5
1/28/2025
Loved everything about Eric as a human being. Did a great job of explaining everything and made me feel like I was his highest priority at that moment. So great!
Hans P.
4 out of 5
1/28/2025
Scott is an excellent communicator.

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