The service was very promptand efficient.
I was told the tire would be ready today at 4. It was not. I was given and charged for a tire rotation that I did not ask for.
Responsive and respectful.
Estimated repairs are beyond my immediate budget.
Was not offered any discounts and have not received and discount ads for a long time. Have they been discontinued? Thanks. LG
Very curtious service kept me well informed.
Fast, efficient, Hunter Paul was professional and very personable.
The documented air pressure taken was off considerably and when I asked oh it was probably 10 lbs off and just entered in wrong. And still remains on my copy of the service performed. ?? I left with some doubt from the express maintenance department.
Eric was wonderful to work with, was transparent and thorough. He had a smile on his face the whole time we dealt with him and even got us in on short notice. Highly recommend keeping that young man around! Will be back!
Bryce was very competent, professional, and available. He was so easy to work with. Smart should be very happy to have him as an employee.
Not that big of a deal but I waited outside the bay door for a good 5 minutes while people walked around inside. Finally was told that there were no greeters.
When checking out I had a similar experience. Waiting in line while there was a cashier without any customers. I finally moved up and went over to his station to pay.
I also mentioned, as I do at every service visit, that this car lurches/lunges with my foot on the brakes. It feels as if the brakes have given way.
The service was excellent.
Had to come 2 different times to pick up car because wasn’t ready on Tues. had to come back Wednesday. Melissa was wonderful though.
Was able to get in sooner than my appointment time. Nice surprise.
Very good service, lots of help needed, very experienced! 10/10
She is nice, approachable and does her work cheerfully. She continually provided me with updates.
Great communication. Answered my questions and listened to me!!
Eric did a great work! Especially pleased that he was able to find the cause of a slow leak in tire and get it fixed. Very satisfied!!
Terrific customer experience.
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