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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2642 reviews 61%
4 star 900 reviews 21%
3 star 158 reviews 4%
2 star 342 reviews 8%
1 star 318 reviews 7%
Review Us
Marilyn A.
5 out of 5
3/6/2025
Alyssa was attentive and listened well. She was responsive to my questions and needs and was very supportive.
Juliet T.
4 out of 5
3/6/2025
Sean was friendly and direct regarding a filter issue in asking me if I wanted to take care of that as well. I find everyone at Smart Toyota to be friendly and knowledgeable. The gentleman who checked me in has a great personality also providing great customer service. Along with a great job done, I’ve always felt that great customer service is important. People spend a lot of money on cars and maintenance. They deserve friendly hardworking employees assisting in the process.
Ayawavi M.
5 out of 5
3/6/2025
Thank you
Maureen A.
4 out of 5
3/6/2025
Answered my questions. I got in and out efficiently too.
Linda W.
5 out of 5
3/6/2025
I had a appointment.I received prompt service. They were done in a timely manner. Everyone Was very courteous.
Randy H.
5 out of 5
3/6/2025
Thank you
Robert E.
5 out of 5
3/6/2025
Answered my questions, did a good job
Jo S.
5 out of 5
3/6/2025
Greg was very professional and put in the extra effort to explain conditions and options. Valuable member of your team.
Cai L.
5 out of 5
3/6/2025
The services very nice and professional
Janet S.
5 out of 5
3/6/2025
Friendly, efficient service !
David H.
5 out of 5
3/6/2025
Alyssa was courteous, through and helpful.
Terry B.
5 out of 5
3/6/2025
Thank you, Mallory, for your clear and frequent communication with me while my car was being serviced. You were very pleasant when I checked in for my appointment, being positive and unhurried.
Mariah W.
5 out of 5
3/6/2025
Everything went very smoothly and efficiently!
David K.
5 out of 5
3/5/2025
The service manager, Jesse, was professional and accurate in all recommendations. The car was finished in a timely manner. I highly recommend Jesse and smart motors
Curtis H.
5 out of 5
3/5/2025
Very good communication. Thanks Jesse.
John W.
1 out of 5
3/5/2025
Even with an appt, I waited almost 3 hours for basically an oil change and tire rotation.
Glenda M.
5 out of 5
3/5/2025
She was very nice and extremely helpful and knowledgeable! I would definitely like to have her again!
Cora Lee.
5 out of 5
3/5/2025
Alyssa was professional and helpful. I felt very well served indeed!
David H.
5 out of 5
3/5/2025
Paul did a great job with the service on my car. He was very courteous and the work was completed quickly
Jody R.
5 out of 5
3/5/2025
Very detailed excellent job

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