Mr Flores was very nice, knowledgeable, and addressed all my needs.
Great job but forgot the tire rotation and tire pressure adjustment
Matthew Lopez was anything but delightful to work with. He was condescending rude and a “know it all.” He bullied me into services that were recommended instead of taking the time to fix my initial visit. When I told him I was not interested he lashed out at me and at that point I had no one following up with me. About my car 2 weeks later. When I received my car it was dirty smelled and had a flat tire due to the negligence of your dealer. As soon as I drove off my light for tire pressure went on. I will never return and my car is still showing issues. Will call Hyundai to let them know of my experience I don’t wish that type of customer service on anyone. Very very terrible experience. I have never been told I can’t have warranty work if I don’t do a cabin filter change amongst other “recommended” services. Terrible. Fail
Mr. Flores was helpful and friendly.
Did not get tire rotation with my maintenance. Will have to go back.
Joseph Flores is very friendly and helpful
Steven was amazing! I have been very dissatisfied with the service and my experiences in the past. I was never going to use this dealership again and Steven turned this around for me. I will now only deal with him for all future service appointments!!! Thank you Steven!
Mr. Bernal was a pleasure to work with!! He maintained communication about status of my vehicle and kept costs within the budget discussed while still providing quality feedback/service recommendations to keep my car running for years to come. Looking forward to working with him in the future ????
Thank you and great service as always.
Very unhappy with the communication.
You dig deep until you solve the problem,that impressed me very much,thank you.
You guys made sure we took full advantage of our extended warranty. We got a wheel alignment , tire rotation, wiper blades, cabin filter and coolant replacement. Work was done on time and completed.
Mr. Flores was very kind, explained everything well and was polite and professional. Will continue business there when my vehicle needs it!!
Excellent service as always!
Thank you Joseph for all your help you were awesome
Great job on finding problem and delivering on time..
I had a 7:00 appointment so I was 1st in the queue. The service technician was friendly and helpful and provided me with updates. I was also glad to hear that you would be able to provide UBER to my home if needed. But, since the 2 recall repairs were done quickly, there was no need for that today.
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