Service Center

Real Reviews From Verified Customers

Priyansh B.
4 out of 5
1/13/2025
Very helpful and kind. Had me in and out of the service center really quickly considering I drove an hour out for the appointment. Thanks Sherry.
Abdullah A.
5 out of 5
1/13/2025
Sherry was great!
Frans V.
4 out of 5
1/13/2025
I really enjoyed the friendly and very helpful staff. As I've told Laurence, I'm surprised that in the past San Bruno did not come up on the Hyundai website to have my Ioniq 5's recalls taken care of. Not sure if that's still the case. Just one more thing, I was told I would get a free car wash, I can see some streaks on my side windows like someone did something, but the car is still very dirty. Do it well or not at all, either one is fine with me. ;)
William M.
4 out of 5
1/12/2025
Sherry is bright and prompt.
Beth O.
5 out of 5
1/12/2025
Sherry is very efficient, honest and helpful. She made my service experience very simple and easy. Thank you Sherry
Alisa Y.
2 out of 5
1/12/2025
The service was very bad which made me frustrated, disappointed and upset.
Laura L.
5 out of 5
1/11/2025
Lawrence was courteous and kept me update throughout the vehicle check up. It was much appreciated.
Shana E.
5 out of 5
1/11/2025
So helpful!!!! I drove nearly 2 hours for the service and I will do it again. I loved the service I received at San Bruno. Thank you!!!
Jory P.
5 out of 5
1/11/2025
Lawrence was extremely helpful and friendly.
Martha E.
4 out of 5
1/10/2025
I was disappointed that my original appointment for the recall had to be canceled because you didn’t have the part, but you did a good job of communicating with me and rescheduling.
Kenny H.
4 out of 5
1/10/2025
Sherry did an excellent job! I had no complaints!
Spencer C.
2 out of 5
1/10/2025
intermittent issue was said not the be reproducible.AFTER service, the issue came back persistently.. so the behavior got worse after all driver profile settings were reset sherry was a pleasure to work with. i am very dissatisfied with the technicians who attended the vehicle
Stephanie N.
4 out of 5
1/10/2025
Happy to review Danny’s service. He was terrific.
David M.
1 out of 5
1/9/2025
I was at the dealership for more than 6 hours and that was with an appointment for a basic oil change. Inexcusable!!!!
Steven B.
5 out of 5
1/6/2025
Lawrence was very nice and helpful.
Julia G.
5 out of 5
1/6/2025
George and anyone else that helped fixed my car was amazing. I am so grateful so such a fast and kind customer service. I was scared when my car didn’t work but I was so relieved when they were able to take it in and repair it in a day. Incredible work. Thank you all so much for your hard work.
Jerry W.
5 out of 5
1/6/2025
Thanks for the great service!
Robert L.
3 out of 5
1/5/2025
I depend on my car on a daily basis and was expecting better communication, with more detail, concerning progress on the repairs.
Ann T.
5 out of 5
1/5/2025
Lawrence was very friendly and professional, and made the service visit a breeze.
Mario S.
3 out of 5
1/5/2025
Your sales team is so customer focused. Not so much with you’re service team

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