Because the service department was short-handed on the day of my appointment, I was offered the opportunity to reschedule. It seems that offer would have been a more practical solution if made by phone/text prior to me diving to the dealership for an 11:00 am appointment.
Daniel was a consummate professional. He helped ensure that my car maintenance and recall were done in a timely manner. He communicated with me throughout the day about updates. The quality of his service is why I will be calling Hyundai San Bruno as the place to take my car for maintenance in the future.
Danny was fantastic and I would come back over and over because of him and to work with him again. He was considerate, friendly understanding, knowledgeable, and made me feel valued and well taken care of. Thank you so much Danny.
I arrived early and was helped exactly at the time of my appointment, the staff handled the heavy appointment load very well. Car was ready when promised, communication was excellent (over text) and car was returned clean and vacuumed. Very good!
Danny went above and beyond to ensure my vehicle was ready and I did not need to return with a baby on the way!
He got my part in earlier than I expected after my car being at the service for over a month waiting. Thanks Lawrence and Doug!
The organization is so poor. I barely take the car there when it's free and won't be returning when it's not
I had a great experience with todays appointment. I had maintenance at 8K miles.
Sherry was wonderful and made the service experience absolutely perfect!
Huge shout out to Michael Hoyt, Lawrence, and everyone who helped with my case. You all are the best!
Sherry was very personable and professional. She made the entire experience great!
I went to many warehouses, but the problem was not solved, and I waited for a long time.
Sherry was an excellent host
I gave service 5 stars on Yelp yesterday
Only negative was how long you took to get in for my service thanks
While the wait was very long, George saved the day with his service and pleasant attitude and prompt attention to what I needed. Overall service was good and car is running well.
Sherry Pandora is awesome! I think most the guys there are duds and she’s doing all the work
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