Service Center

Real Reviews From Verified Customers

Hector J.
5 out of 5
12/22/2024
Liz was courteous, professional, pleasant. Totally enjoyed her assistance.
Jason P.
5 out of 5
12/22/2024
Elizabeth was very helpful and professional! Kudos to her for a great service!
Flor M.
4 out of 5
12/21/2024
Danny/ is an excellent service advisor. He discussed every detail of what is done to the car and what should be done to my car. I highly recommend Danny to any positions that he is otherwise qualified. He is very helpful.
Heidi N.
4 out of 5
12/21/2024
Lawrence is the best when it comes to helping customers, we will definitely be back
Edward B.
5 out of 5
12/21/2024
Lawrence Lee provided an excellent customer experience! For a new employee, he demonstrated his commitment to the dealership and to ensuring the customer was happy. Thank you to Lawrence!
Joseph T.
5 out of 5
12/21/2024
Excellent service from Danny. Very communicative and transparent.
Edmund A.
5 out of 5
12/19/2024
Lawrence is very friendly , helpful and patient. He answered all my questions and concerns. It's great working with Lawrence!
Ronald C.
4 out of 5
12/17/2024
Not only was Elizabeth a true professional, but her knowledge and compassion for my situation was right on point along with her sense of humor. She kept me updated along the way something that was truly appreciated. Thank you Elizabeth on a job well done!
Amy W.
5 out of 5
12/16/2024
Elizabeth made a difficult situation much more pleasant. I am appreciative of the help she gave me.
Gary Y.
4 out of 5
12/15/2024
Thanks for taking care of my vehicle with the maintenance
Edward L.
4 out of 5
12/15/2024
Elizabeth is a Service Saint. Thank you San Bruno Genesis, for letting her help me. She made me a strong supporter of your dealership . She is a very talented Lady and I’ll be back Ed LEWANDOWSKI
Vardhan G.
5 out of 5
12/15/2024
Liz was great.
Ramon D.
4 out of 5
12/14/2024
As always, Liz is a pleasure to work with and she is always helpful.
Sanjay S.
4 out of 5
12/13/2024
Yes Elizabeth has assisted well !
Knute J.
5 out of 5
12/12/2024
I appreciate Elizabeth’s helpfulness including honesty and her going out of her way to let me know what to expect.
Sun Myung.
4 out of 5
12/11/2024
Everyone is trying hard. Shows everywhere.
Larry I.
4 out of 5
12/8/2024
Danny treated me very well unlike Genesis at Stevens Creek. He made me feel welcome and explained that as a Genesis customer, I am special which is not the case at Stevens Creek. I have already changed my preferred dealership for service to San Bruno. Mahalo Danny
Reg L.
4 out of 5
12/6/2024
This is the first time my car was picked up for service. That was the main reason I bought the car 3 years ago but Genesis never delivered on that promise, hopefully going forward that will continue
Nansee K.
4 out of 5
12/6/2024
Elizabeth always goes above and beyond! If not for her, I would still be traveling to Santa Rosa for service.
David D.
4 out of 5
12/4/2024
Excellent pro level service from Eliz. Pls email or send me the service report I don’t get a copy. Thx dave

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