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Real Reviews From Verified Customers

Service Center Review Summary

5 star 436 reviews 71%
4 star 141 reviews 23%
3 star 6 reviews 1%
2 star 11 reviews 2%
1 star 21 reviews 3%
Review Us
Kathy B.
4 out of 5
11/7/2024
She was so nice and informative about everything and she even told me about oil changes at home and your pick up and delivery. My husband has Parkinson's and it's hard for me to find someone to stay with him and find someone to bring me there. This is great news and will be using this dealership because of the information she gave me. Thank you!
Jackie G.
2 out of 5
11/6/2024
Pettus took my original “quote” were I in fact wrote every single thing down quoted to me (parts, fluids, gaskets, bolts, and nuts). After multiple attempts to see an actual invoice I was NEVER given access to that. I kept getting deflected on my questions and never getting answers. I will not be coming back to Pettus in the future! The women in services was extremely dismissive and at times rude.
Chris R.
2 out of 5
11/2/2024
Staff is great. Your pricing is ridiculous. Will find alternative places for future service.
Kenneth P.
5 out of 5
10/30/2024
What I liked about my experience is that it was easy. The process was very smooth and effortless. They made me feel comfortable while I waited. They came by often to keep me updated on what was going on with my car. I was very happy with my visit. Thanks.
Jared E.
5 out of 5
10/30/2024
Thank-You for the convenience
Heather T.
5 out of 5
10/29/2024
Both Liz and Nick in the service department provide excellent customer service. I know the mechanics are working hard, the work is always done in a timely manner. Thank you!
Rod S.
4 out of 5
10/29/2024
Thanks for the fast service nick
Rick H.
4 out of 5
10/29/2024
Sounds good
Randy B.
5 out of 5
10/28/2024
Nick and Josie are great real people real service
Joyce K.
5 out of 5
10/26/2024
Great service
Cheryl M.
5 out of 5
10/26/2024
Lizzy was great…very informative and helpful! I love your service of pickup and drop off! I will definitely be back for future service!
Darrell B.
5 out of 5
10/26/2024
Great job !
Rick H.
5 out of 5
10/26/2024
Nick a awesome guy. So helpful. He's a reason I use you all
William M.
5 out of 5
10/25/2024
Thanks
Bruce M.
4 out of 5
10/25/2024
Would you be interested in buying it?
Tim K.
4 out of 5
10/25/2024
Excellent Service, very satisfied, from out of town with a tight timeframe and they delivered! Thank you!
Valerie L.
4 out of 5
10/25/2024
The whole staff is very nice and keeps you well informed… I wasn’t having the best day, and a young lady with long dark hair told me I was very beautiful….made my day!!! Always a clean waiting room also.
Rodney R.
5 out of 5
10/25/2024
Lizzy is INCREDIBLE! The gentleman who serviced my vehicle was as well.
Rod S.
1 out of 5
10/25/2024
Still not fixed engine still cuts out
Brenda S.
5 out of 5
10/24/2024
My first experience with Pettus Ford was very good Nick was very friendly and professional.

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