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Real Reviews From Verified Customers

Service Center Review Summary

5 star 433 reviews 71%
4 star 137 reviews 23%
3 star 6 reviews 1%
2 star 11 reviews 2%
1 star 21 reviews 3%
Review Us
Nicole F.
4 out of 5
2/15/2025
Vet professional and helped me with short notice! Thank you!
Adam S.
5 out of 5
2/14/2025
Thank you Izzy! For the great customer service and communication.
Joel S.
4 out of 5
2/14/2025
This team at Pettus is top notch! By far the best customer service anyone could ever ask for! Not only were they very experienced in their craft but they were beyond helpful in all aspects of my experience. They worked with me daily while keeping me updated on the status of my vehicle. Lizzy is by far the most helpful person I have ever met and her customer service was and will be unmatched for a long time. I do and I will continue to refer everyone to Pettus, as they are the best and most helpful dealership and service group around!
Walter K.
5 out of 5
2/12/2025
She made the experience pleasant.
Greg G.
4 out of 5
2/12/2025
Just enjoy the convenient service. Feels like quality expert maintenance we can feel confident in.
Elizabeth B.
5 out of 5
2/12/2025
Lizzy was very helpful and efficient. Her friendliness is an asset to Pettus!
Ed S.
5 out of 5
2/12/2025
????
Donna M.
4 out of 5
2/11/2025
Your mechanic diagnosed the problem correctly and everyone was very helpful and friendly.
Darrell H.
5 out of 5
2/11/2025
The mobile service is awesome and everyone makes it super easy.
Cheryl B.
4 out of 5
2/11/2025
All staff was above and beyond from what I have come to expect from service Industries. Keep doing what you are doing at Pettus Ford. I’ll be a customer forever if you do.
Bruce D.
4 out of 5
2/8/2025
She was a pleasure to meet and as nice as can be..notice on receipt wrong email address..correct is
James M.
4 out of 5
2/8/2025
Lizzy has gone above and beyond each time I need to have my truck serviced or repaired. Could not ask for a more empathetic, personable and helpful employee. Hands down one of the easiest, and smoothest services I’ve experienced at a dealership.
Earl R.
5 out of 5
2/8/2025
Thank you
Edward D.
5 out of 5
2/7/2025
Lizzie was great and I appreciate you getting my car fixed so fast.
Michael S.
5 out of 5
2/7/2025
Fast and friendly service thank you very much
Gordon J.
1 out of 5
2/7/2025
Pricing was a scam. My fault for not seeking other alternatives first.
Warren A.
5 out of 5
2/6/2025
We felt Lizzy was very nice and listened to all our vehicle concerns, now days it’s nice to see company employees who treat their customers nice.
Marie Z.
5 out of 5
2/6/2025
Love pettus and so good to see my-school friend Darrell Bruff
James J.
5 out of 5
2/6/2025
Nick and the service team are excellent.
Von H.
5 out of 5
2/5/2025
N/a

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