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Real Reviews From Verified Customers

Service Center Review Summary

5 star 436 reviews 71%
4 star 141 reviews 23%
3 star 6 reviews 1%
2 star 11 reviews 2%
1 star 21 reviews 3%
Review Us
Tom D.
5 out of 5
11/29/2024
Job well done!! Thank you
Josh L.
5 out of 5
11/28/2024
Great!
James A.
4 out of 5
11/28/2024
Nick was very friendly and told me exactly what was wrong with the vehicle and his mechanic got the job done very quickly and I was back on the road thank you Nick and the mechanic for the great job thanks
Deneen P.
4 out of 5
11/27/2024
I appreciate the valet service, but I like doing things the old fashioned way. It felt weird having my car picked up and dropped off. I like being able to speak face to face to the technician about my vehicle. I’m not sure if I’ll use the valet service again. There are no complaints about the drivers, it’s just strange to me.
Jeffrey A.
5 out of 5
11/27/2024
the service department was tops in professionalism
Billy N.
5 out of 5
11/27/2024
I love the new valet service. Nick did a great job staying in contact with me and letting me know progress.
Judith D.
5 out of 5
11/23/2024
Always great service!
Paul P.
4 out of 5
11/23/2024
Very satisfied, good experience, very curious , brought my SUV in and they proceeded to work on it right away and I left in a very short time after that.
Jeanine L.
5 out of 5
11/23/2024
They were nice and the bathroom was very clean
Kathleen B.
4 out of 5
11/22/2024
He’s always accommodating and respectful. Couldn’t ask for a better person to schedule service through. Always honest and up front.
Ronnie L.
4 out of 5
11/22/2024
Very good service. Got me in quickly and diagnosed my truck fast found an easy fix for the problem that saved me alot of money. That is awesome service!
Brian T.
4 out of 5
11/22/2024
Everything was done promptly as promised
Jason M.
5 out of 5
11/22/2024
Lizzy was great! Welcomed me in, was very good at making me feel at home. I have always had tremendous service at Pettus!
Jim S.
4 out of 5
11/22/2024
Nick made my service request very easy to schedule and he was very efficient in seeing that it was handled correctly and on time that he suggested. I have always been very satisfied with Pettus Ford’s service advisors. I am pleased to say that Pettus is worth the drive from my home area of Oakville in so county.
Kelle J.
5 out of 5
11/21/2024
Thank u for making the inspection and fixing my vehicle recall experience easy and everyone I encountered was very nice!
Donna B.
2 out of 5
11/21/2024
Little pricey
Vernell W.
5 out of 5
11/20/2024
Also, I would like to thank Nick Vargo for all the hard work and great workmen ship he did to our Explorer. Thanks again Nick Mrs. Vernell W
Jordy N.
5 out of 5
11/19/2024
Everything was done in a fast manner! Great service team and great dealership!
Richard M.
5 out of 5
11/19/2024
Excellent service
Jim M.
5 out of 5
11/14/2024
Nick and Josie were very helpful.

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