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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1344 reviews 73%
4 star 384 reviews 21%
3 star 25 reviews 1%
2 star 43 reviews 2%
1 star 37 reviews 2%
Review Us
Andrew P.
4 out of 5
3/9/2025
Mr. Tovar stays on top of everything within the service of my vehicle. He provides great customer service and makes you feel like you're part of the lexus family.
Meghan P.
5 out of 5
3/9/2025
Thanks so much for all the help!
Stephanie H.
4 out of 5
3/9/2025
The best dealership and employees ever.
Brenda O.
5 out of 5
3/9/2025
Darryl was very professional! Got the work done
Yvette C.
4 out of 5
3/8/2025
Tomas was great! He was able to get me in and my car was ready right away
Company L.
5 out of 5
3/8/2025
Tomas is the very best at what he does!! He is always friendly, professional, and genuine. He always makes it seem as if I’m the most important customer… he’s a valuable asset to the Chatham Parkway Lexus team! Tasia Oglesby Lane-Lee Trucking Company
Kali L.
5 out of 5
3/8/2025
He was a true professional.
Shane A.
5 out of 5
3/7/2025
Exceptional service from Thomas Tomar for my Lexus IS service I was truly happy and pleased.
Ava W.
5 out of 5
3/7/2025
Above and beyond fast efficient service!
Mavis G.
5 out of 5
3/7/2025
Awesome customer service!
Angela C.
3 out of 5
3/7/2025
100% Satisfaction!!
Cindy R.
1 out of 5
3/6/2025
I scheduled the vehicle in because I had a recall. I received a call after 2+3 hours that my vehicle was ready to be picked up and the parts for the recall had been ordered. Not sure why I had to bring in have looked at and not have parts available for recall. So.now I have to take back when parts arrive.
Lori T.
5 out of 5
3/6/2025
Good customer service and comfortable wait area.
Rose G.
5 out of 5
3/6/2025
Tomas is very personable and concerned about my questions. I always can count on a great experience when he handles my service needs.
Diana G.
4 out of 5
3/6/2025
Larry was helpful. Explained things I didn’t understand. Made the visit pleasant. Respected my questions and concerns.
Candice W.
4 out of 5
3/6/2025
All the as good, took care of my problem.
Lonnie B.
5 out of 5
3/6/2025
Tomas is alway very helpful and keeps me up to date on my vehicle status . He is a pleasure to work with
Jason H.
5 out of 5
3/6/2025
Yes Tomas is the best and always top notch service with him! He's the only reason I continue using services with you all.
Beverly W.
5 out of 5
3/6/2025
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Judy Q.
5 out of 5
3/5/2025
It is always a good experience at Chatham Parkway Lexus.

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