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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1344 reviews 73%
4 star 384 reviews 21%
3 star 25 reviews 1%
2 star 43 reviews 2%
1 star 37 reviews 2%
Review Us
Paulett L.
5 out of 5
2/21/2025
Everyone was nice, warm and welcoming. Great team!
Natalie W.
5 out of 5
2/21/2025
I highly recommend the service department at the Chatham Parkway Lexus Dealership. Their attention to detail and commitment to customer satisfaction are unparalleled, ensuring that every visit is a seamless and pleasant experience.
Nancy T.
5 out of 5
2/20/2025
Larry did a great job
Linda S.
5 out of 5
2/20/2025
Excellent customer service.
Jackie C.
5 out of 5
2/20/2025
Ken was very courteous and helpful. The service of my car was handled very efficiently! And Tiffany helped me with my electronics!
Garry M.
5 out of 5
2/20/2025
Wonderful service as usual. Thank you
Marsha W.
1 out of 5
2/19/2025
140k service does NOT include a windshield wiper inspection. The day after service our windshield wiper shredded. Seems incredible on the timing of this????
Linda J.
5 out of 5
2/19/2025
Excellent customer service as always
Jasmina D.
5 out of 5
2/19/2025
Mr. Tovar was very friendly. The staff at Chatham parkway Lexus are very courteous. Also the ladies behind the counter for refreshments.
Stephanie A.
4 out of 5
2/19/2025
Larry was excellent! I hope to get him next time my car goes in for servicing.
Leslie J.
2 out of 5
2/19/2025
Service took way too long. Otherwise satisfied
Michael W.
5 out of 5
2/19/2025
Like always, Tomas was great. Explain everything to the tea. A great experience.
Timothy S.
4 out of 5
2/19/2025
Larry delivers outstanding service! He listens well, knows what's required, and gets it delivered. Very knowledgeable and dedicated to delivering the best service possible!. Thank you!
Jerry W.
5 out of 5
2/19/2025
Very professional and kind to everyone that was waiting on there vehicle in the waiting room.
Robert J.
5 out of 5
2/19/2025
Tomas was extremely professional and helpful.
Katarah H.
5 out of 5
2/18/2025
Great Service as always
Deborah B.
1 out of 5
2/18/2025
Still unable to get updated GPS working properly.
Kishorlal P.
5 out of 5
2/18/2025
Ken is very nice person and explain us thoroughly even it was late
Norma B.
5 out of 5
2/18/2025
Always so up-beat! Always keeps me informed about what is being done to my car. Like working with Tomas a lot!!
Shelia G.
5 out of 5
2/18/2025
Tomas as always very professional and courteous. My car was ready when expected.

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