Service Center

Real Reviews From Verified Customers

Timothy S.
5 out of 5
1/17/2025
Thank you for your polite and care of an mature female's vehicle. I feel safe driving my Toyota Rav4.
Alexi S.
1 out of 5
1/17/2025
I went in for an oil change, tire rotation, and tire alignment. They said the total would be 260. Without my knowledge they installed a new oil cap assembly and charged an extra 108. Terrible customer communication. Never going to a delership for car service ever again. I advise you do the same
Alton S.
5 out of 5
1/15/2025
No problem
Jacqueline B.
5 out of 5
1/15/2025
They make it easy- thank you!
Margaret S.
5 out of 5
1/15/2025
GREAT JOB!!!! Always
Alice F.
5 out of 5
1/14/2025
Sean was very friendly and helpful.
Mark A.
5 out of 5
1/14/2025
Sean and his team went out of their way to help our stranded Sienna and ensured the repair was quick and complete.
Ann R.
4 out of 5
1/14/2025
The fastest my car has ever been done ! Sean was great.
Maria A.
5 out of 5
1/13/2025
Great service! Thank you Stephen!
Theresa B.
4 out of 5
1/12/2025
Sean was excellent. The last time I was there I paid for my oil change. I found out today I still had another oil change remaining from the maintenance plan I paid for previously. Evidently that last person didn’t look up that information. Great job Sean. He is the type of employee that will keep me coming back to Toyota of Bourbonnais
Gardant Managem.
4 out of 5
1/11/2025
I have had Nathan assist me my last 3 visits and he has been awesome with getting me set up and informed me of my service timeline and it’s been spot on. Thanks for that transparency. Look forward to more convenient visits.
Tina T.
5 out of 5
1/11/2025
Steve is a very helpful and is very good at making sure my car is running well. Steve is truly genuine. Bradley Toyota has a great service team. I appreciate them all!
David H.
5 out of 5
1/11/2025
Nathan was great! The service process was excellent from end to end.
Jeannie S.
5 out of 5
1/11/2025
Nathan def went above and beyond for our service today and very professional person Thank you
Thad M.
5 out of 5
1/10/2025
Excellent job again
Gary P.
5 out of 5
1/9/2025
Always friendly and professional
Norma J.
4 out of 5
1/9/2025
Sean is the best!
Kathy H.
5 out of 5
1/8/2025
I've been doing business there for over 20 years and I can't think of nowhere else to go that is straight up professional to the point and explains things that we may not understand. Steve in the service department always has done me right always and I've always respected him from the beginning and the gentleman that helped me with my extended warranty was absolutely wonderful and all of them are so great all of them and they all have different jobs and they kind of work together which is wonderful what team players Toyota David Bruce is. Thank all you men and women
William F.
5 out of 5
1/8/2025
Sure.
Cheryl A.
5 out of 5
1/8/2025
Great customer service as usual.

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