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Real Reviews From Verified Customers

Service Center Review Summary

5 star 455 reviews 55%
4 star 161 reviews 19%
3 star 24 reviews 3%
2 star 110 reviews 13%
1 star 83 reviews 10%
Review Us
Maria O.
2 out of 5
1/28/2025
The customer service is great , the part availability is unacceptable. My air bag light remains on,with no soultion in sight. I would like a follow up on the availability part number #(56045496AA). Please contact me at ****-****-xxxx when the part becomes available. Thanks
Rosalva G.
1 out of 5
1/28/2025
I didn't like how the front of my car turned out, the paint practically looks the same, damaged
Mario G.
5 out of 5
1/27/2025
It was good service
Debbie L.
5 out of 5
1/25/2025
Appreciate the good customer service.
Rebecca P.
5 out of 5
1/25/2025
Jena was very pleasant
Sthephen A.
5 out of 5
1/25/2025
Great job, nice and quick
Linda W.
5 out of 5
1/24/2025
She is so knowledgeable and refreshingly happy person, totally enjoyed every enter-action!
Cris S.
1 out of 5
1/24/2025
I will be reporting your dealership to MOPAR and Jeep
Claudia A.
5 out of 5
1/23/2025
He was absolutely amazing!
Jose O.
2 out of 5
1/23/2025
I’m not happy with the service. Because I sen my wife with the car to get just for oil change and yuo guys did 70,000 service and 4,000 miles before I pay for that 70,000 mile service. So if I telling just oil change yuo just do oil change. Not the same service I already paid ok thanks
Anthony O.
4 out of 5
1/23/2025
Yes the service guy that took care of me was great so was the lady at the parts counter let me borrow her cell phone to call the bank because it was $5,200 bucks in the bank wouldn't have proven unless I called in
Robert T.
5 out of 5
1/22/2025
Nicole was pleasant, efficient, and thorough. To this day, she has had the best customer service we have recieved ar Cardinale Way, which includes previous Lithia. We truly appreciate her explainations and follow through.
Hernandez, Armando.
5 out of 5
1/22/2025
Samuel is very very professional im happy with his performance
Colleen S.
5 out of 5
1/22/2025
Paul was great took care of everything & quick,best experience I've had in years
Darnell P.
4 out of 5
1/21/2025
Nicole was great. Price, incredibly high.
Michael P.
3 out of 5
1/20/2025
Jena advised that there was a problem with my service plan that I purchased….it had been canceled. BIG surprise to me. She said she would look into it. She did and the problem disappeared and the maintenance plan was active.
Rafael F.
5 out of 5
1/20/2025
She was a great help in answering my questions not related to my service appointment.
Ralph B.
5 out of 5
1/19/2025
Super service advisor
Jorge R.
5 out of 5
1/18/2025
The entire team is amzing! Thank you.
Kenneth G.
5 out of 5
1/18/2025
Yes Thank You

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