The whole staff is great!
Sam was excellent and communicated frequently and answered all questions. He's a great asset to your facility.
They just changed the oil. It was supposed to be free. Did 250.00 of what??? And did not look at the one problem I reported when I dropped it off. Then they said “sorry” can you bring it back tomorrow. I said no because I now live in Oregon. I have to drive back tomorrow as I work on Saturday.
I really appreciate the extra effort Paul provided to get our vehicle fixed.
Ben did a great job. Explained everything.
Excellent, super fast, and painless recall service for my 2017 Ram truck. Thank you!
Very helpful and I appreciate the updates provided
Shout out to Paul, Chuy and the Mechanics in the back. They were honest and transparent about the work they performed on my 2013 SRT8 Dodge Charger.
Paul kept us informed of the progress on our jeep and replied quickly if I had any questions.
2916 ram 2599 44k miles excellent condition
Little to no communication about where the vehicle is at, in regards to repair.
Jena is a keeper! If she ever becomes dissatisfied with your organization, we have a place for her!!
Jena was great! She was so helpful and understanding. The service didn’t take that long and I was back on the road.
3xs I've taken my vehicle in to be serviced & every single time something is not completed. I wait for 2-3 hrs for a simple oil change & its still not fully completed. I would never take my vehicle in for major repairs, as the techs lack attention to detail. I wouldnt feel safe! I won't be back to either purchase another vehicle (I've purchased 4 from lithia) or have my vehicle serviced again. Since changing ownership, the service has gone down hill
Nicole had limited experience, but asked colleagues for answers and advice. She did a good job.
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