The BSM system flashed a warning on the way home. I turned it off & can’t use it. I wish it had been caught during service.
Service advisor was very courteous
Glenn always makes sure my car is in top shape. He’s knowledgeable and goes above and beyond. I go to Lexus El Cajon because he’s offers a great experience.
The issue was not resolved. The LTA sensor was triggered the 2nd time I drove the vehicle after pickup
Jose was very helpful and provided fantastic service. Thank you!
Great experience from beginning to end. Jose is a real professional.
I'll be glad to complete the survey
Service is always been good.Thank you Ms.Jennifer for helping me and to all the staff.
Alex Uribe has been my services advisor since I bought my Lexus in 11/1/2021 And he does a great job taking care of me and my Lexus
Alex Uribe and staff were EXCELLENT!!
Thank you for your service
Glenn Turner was great! He advised me of the total cost up front. He kept me updated throughout the service process. The service was completed in a timely manner. I really appreciated Glenn’s professionalism, and help with all my service needs.
Thanks you,
James W
From answering my questions to accommodating my schedule… Alex was ever so kind and informative and just made my experience with Lexus El Cajon service so great. My car found its new spa day place! Thanks to everyone who helped with servicing my car. Much appreciated.
Glenn is awesome as always
Was extremely helpful and attentive
Lexus I have learned has no clue how to train there service personnel on there evolving tech in the vehicles. I bought a new GX 550 not pleased with the purchase and product quality brought it in multiple times. The please that set the service appointment ask me a bunch of questions when schedule only to have to reiterate to the service write the information l since he has no information. Not a luxury experience in my opinion. I have owned Cadillac Rivian Gmc Chrysler infinity. Owned 100s of cars and this has Been one of the most disappointing experiences. If I could go back I would have not bought the car in the first place.
Excellent service, very satisfied.
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