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Real Reviews From Verified Customers

Service Center Review Summary

5 star 909 reviews 73%
4 star 245 reviews 20%
3 star 20 reviews 2%
2 star 44 reviews 4%
1 star 30 reviews 2%
Review Us
Jamila T.
5 out of 5
3/13/2025
Thank you for the fast fix and for lending me a vehicle. Alex was friendly and helpful.
Ryan A.
5 out of 5
3/13/2025
She was very informative, and kept me up to date on my cars status.
Judy W.
5 out of 5
3/13/2025
Very knowledgeable and personable
Carlo Magno.
5 out of 5
3/13/2025
As always Glenn and his team provided an outstanding service
Richard S.
5 out of 5
3/12/2025
The communication was good. You made it easy to pick up the car.
Hiba E.
5 out of 5
3/12/2025
Jose is amazing. Updated me with all the details. Very professional and punctual.
Thomas J.
5 out of 5
3/12/2025
Once again, the staff at Lexus El Cajon has taken perfect care of me.
Victor Z.
5 out of 5
3/12/2025
Nice people
Rachel Z.
5 out of 5
3/12/2025
Thank you for your kind & respectful service. Glen is very personable & easy to work with.
Craig H.
2 out of 5
3/11/2025
The BSM system flashed a warning on the way home. I turned it off & can’t use it. I wish it had been caught during service.
Junior D.
5 out of 5
3/9/2025
Thank you for everything
Bobbi C.
5 out of 5
3/9/2025
Service advisor was very courteous
Andres M.
5 out of 5
3/9/2025
Glenn always makes sure my car is in top shape. He’s knowledgeable and goes above and beyond. I go to Lexus El Cajon because he’s offers a great experience.
Timber Ridge.
1 out of 5
3/9/2025
The issue was not resolved. The LTA sensor was triggered the 2nd time I drove the vehicle after pickup
Long D.
5 out of 5
3/8/2025
Jose was very helpful and provided fantastic service. Thank you!
James L.
5 out of 5
3/8/2025
Excellent service.
John H.
5 out of 5
3/8/2025
Great service and fast.
Fred P.
5 out of 5
3/7/2025
Great experience from beginning to end. Jose is a real professional.
Israel S.
4 out of 5
3/7/2025
I'll be glad to complete the survey
Henry L.
5 out of 5
3/7/2025
Service is always been good.Thank you Ms.Jennifer for helping me and to all the staff.

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