From answering my questions to accommodating my schedule… Alex was ever so kind and informative and just made my experience with Lexus El Cajon service so great. My car found its new spa day place! Thanks to everyone who helped with servicing my car. Much appreciated.
Glenn is awesome as always
Was extremely helpful and attentive
Lexus I have learned has no clue how to train there service personnel on there evolving tech in the vehicles. I bought a new GX 550 not pleased with the purchase and product quality brought it in multiple times. The please that set the service appointment ask me a bunch of questions when schedule only to have to reiterate to the service write the information l since he has no information. Not a luxury experience in my opinion. I have owned Cadillac Rivian Gmc Chrysler infinity. Owned 100s of cars and this has Been one of the most disappointing experiences. If I could go back I would have not bought the car in the first place.
Excellent service, very satisfied.
Glen is always very professional and helpful! Best service advisor!
Glenn was professional and efficient. Great service in all respects. Love your new service department.
Jennifer is wonderful! Very committed to her work. Her knowledge and friendliness is 10+! I'm glad she is back!
From my personal experience, when it came to getting help from Jose. He’s been very helpful and supportive, I really like how he always provides me with various options in an effort to give me the best customer experience and he’s a great employee overall.
Jennifer was very nice and knowledgeable.
I have always been provided excellent service from your dealership in the past. This time around it just wasn’t the same. I was overlooked and didn’t feel that the environment was the same. It felt very matter of fact and cold. Not hospitality at all.
All expectations were met.
I'm a happy Lexus owner.
Taylor and staff were excellent the service provided was 12 out of 10. Thank you guys for taking care of me and my vehicle!
Very smooth drop off and very smooth pick up
Jose was very friendly and helpful. Taken care of quickly. Had a loaner ready for me.
Service was performed in the time quoted. Great experience! Thank you!
I would like to know how much my 2005 Lexus RX330 is worth. My 2022 RX350 is not for sale, yet.
La atención y la experiencia con Lexus el cajón siempre es muy buena
Thank you, for the service.
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