I keep bringing my vehicles to Glenn and Lexus El Cajon because of the great service I receive.
Check in and out was quick and easy.
A rivet was missing and a couple others seemed to be broken from the cover in order to get to the engine air filter. The plastic panel beside the hydraulic arm was not even put back but left loose in the engine compartment.
Great service, shes running like the day we bought her, and thank you for the loaner!
Thank you Glenn Turner, I really appreciate you are a wonderful person, my Lexus is running great now and we love your customer service skills you make customer's want to come back to Lexus El Cajon and look for you when there car needs service. Thank again Glenn Turner
Mr.and Mrs. Morrissette
Professionalism, very helpful
Time and effort is always appreciated at least by myself. Alex as well as previous service staff are always welcoming, supportive, and helpful. They do work hard and well with those who have no interest in having patience. Alex took care of my car checking in on Saturday and a couple that was dropping off a car said they been waiting 45 minutes. Not true, they were only there about 10 minutes when they figured out they were pressured for time and left. Alex was great!
Taylor was extremely helpful getting a quote to install a dash cam in our RX 350. This allowed me to schedule the maintenance and installation of the dash cam on the same day. He arranged a loaner vehicle for us, we always have something going on, and gave us prompt, informative updates as the work progressed. The work was completed very quickly and my wife went to pick up her SUV, Taylor was very polite and professional with my wife and she was thankful for his assistance as well.
Thank you Jose is great and patient.
Helpful, explain what's going and friendly.
Alex was awesome! Super attentive and very professional
Jennifer was a pleasure to work with. She was very responsive to my questions and very knowledgeable about her job and my car in particular.
Thank you Jennifer for a very pleasant experience.
Jennifer was very nice and very professional. Thank you.
Thank-you! A job well done!
Everything was great and so was Jose!
Glenn always takes great of my service with a smile.
You guys are fantastic! Everyone is knowledgeable and personable
Thank you you guys have been great thru this process!
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