Glenn is always professional and informative
Problem solved. Glenn explained that I would need to bring the car back for a more thorough inspection.
Staff was very helpful and polite. Thank you to technician who worked on my vehicle. Work was done correctly and swiftly.
Glenn made sure my vehicle was doagnosed perfectly.
Very helpful and good customer service
Thank you for sharing that my tire did not have the manufactured sensor replaced by Firestone. Because of this error that was caught during the diagnostic, Firestone is reimbursing me for the diagnostic I paid out of pocket and will replace my rubber stem with the Lexus factory one they did not originally placed in my replaced tire. Thank you for your honesty and professionalism.
Another guy behind the counter with the long hair looks like a young Lou Diamond Phillips!
Excellent and very satisfied with Jose for handling our two Lexus cars maintenance! He is very approachable and positive attitude always
Very satisfied with the amazing service programs that you offer. Thank you very much.
My service experience at Lexus El Cajon was outstanding! Thank you Jose for providing excellent customer service!
Jennifer was courteous, professional, and very thorough. I jokingly mentioned to her that they might wash my inside windows and they did! Thank you very much
Alex is always the upmost professional. He always takes care of me and make sure that our vehicles are running well.
Great service all around.
alex is the best good job
The service took longer then they told us
Robert and Taylor, thank you for providing excellent service, as well as, advising me to stay on top of all of my upcoming Maintenance.
Anna
I just hope that the dead battery issue is solved! That you Jose for finding that the battery was no good just as we all thought!
I already talked to Robert, service manager. Alex did not communicate with me about when my car was ready. I had to call twice to get a time, which was two hours past the time I was told it should be ready. My time is valuable, I cannot be expected to put my life on hold waiting for someone to do their job.
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