I am disappointed that I was told nothing is wrong with my vehicle. Then when they were questioned about it, they made excuses.
Anytime there is a noise with a steering wheel, there is something wrong.
We were very impressed with how Keith Riley took the time to make us feel like we were not just some unknown customers. He made sure that we were taken care of in a timely manner.
Tyler was great. He answered my questions, made good recommendations and genuinely made my visit productive and pleasant.
Yes I was pleased with the service on my car and thank you for washing my car
Donna T
Very satisfied with service, all service department and lastly Grant our Sales rep.
Thank you!
Completely satisfied.
The work was performed as requested. They ordered new shocks per issue. The car was the cleanest it has ever been via courtesy wash
I will come back to this Kia great service
Great car wash job! Looks brand new!
Tyler is great at his job. He informed us of everything going on and had it ready for us when he said he would.
Tyler is always informative and polite.
I wasn't there during service, my wife was there with my daughter. To charge $20 to tighten boltz for a door that should have never made is petty. In all the years I've never experienced an issue with a door like in this particular case, and even if I did the manufacturer would have fixed it for free. None of my vehicles have ever experienced this issue...from Honda to VW, not once. We've purchased three vehicles from your establishment over the last four years and we take out vehicles to your establishment for maintenance as well. The charging of $20 seems petty to me.
Tyler was very good with communication
My car sat at your location while KIA took 3MONTHS to make a decision regarding the warranty. Boought3 cars from Renn Kirby the summer/fall of 2022. Never again!!
Tyler was very kind to me.
He was very professional and answered my questions directly. Very satisfied.
Friendly service, just needed a computer update done, barely took any time
Always a pleasure. Thank you
Thyler was excellent to work with. He answered all my questions in a timely manner. And was very patient with me, no matter how many times i asked him something.
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