The service group at Renn Kirby are efficient, courteous, and kind. It is a pleasure to work with them,
Love the team in Gettysburg! They always make you feel welcome and keep you updated on how everything is going. Cheryl is the best she really looks out for you!! I love the fact that Christian LaRosa, my Salesmen, always comes to say hello and and makes sure I'm happy with my choice and I'm okay. This is a great team at Gettysburg. Highly recommended!!! Thank you guys for looking out for me and my vehicle love you guys!
Efficient, business-like, and friendly service.
I always like dealing with Cheryl
Cheryl us very personable and friendly.
Very pleasant. Time line was great.
Keep a hold of Bethany she's very good at her job. She helps make everything a nice experience!!
Car went in for a recall and no one told me that the parking brake will now come on everytime the car is started, or the light will show that its on. We didnt have that explained to us nor did we know if you had to unlock/turn off the brake everytime as most parking brakes stay on until you turn them off.
I belive there should have been a conversation about this, or at least relayed how that light would come on for the life of the car, which I am not happy about. Apparently the issue with the transmission not locking is only in 1% of the tellurides, but they were all given the parking brake fix. Could you have not checked if the part was put in correct so as to avoid the parking brake light coming on/activation all the time for the life of the car?
Good service friendly staff
Bethany Trimmer was a beath of sumshine.I have had a bad time before she was great.I would come back just for her.Had my car washed and someone toke my magnet off my car and was told it fell off.But that is not so it's been on two cars and has ever fall off.
Great customer service throughout
Was kept informed every step of the way. A pleasant experience!
Really appreciated the complimentary wash and multi point check. Thanks!
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