Tyler was very thorough, transparent, and kind throughout the whole process!
Tyler and his staff were courteous and considerate from arrival till my departure from the dealership.
Great customer service by all who I spoke with! Felt valued as a customer
Very professional and friendly- even washed my car! I would highly recommend this dealership
Changes at the service desk- for the better!
Tyler did a great job in the servicing of my vehicle from start to finish. He came to me with each step of my emissions and inspection to my car wash keeping me updated. Very polite
Tyler was wonderful. He offered wonderful customer service.
The staff are so helpful and kind!
Tyler was awesome! Helped with not one but two issues. Got everything taken care of.
The staff is fantastic- we purchased both our Telluride and Seltos here and we have our service completed here. No complaints!
Glad he told me my navigation screen is under warranty. Updating my sd card and hope that is the problem if not they will find the next option
I was a little confused why we had to pay a service fee for a software update. I provided the error code before arrival and was told the first thing that comes up from the Kia software when a tech types it in is to update the software. I appreciate being charged for half an hour rather than the full amount, but I feel like a software update solution should be covered by Kia (maybe not Renn Kirby), but definitely by Kia. Other than that everyone I talked to was very helpful and friendly. Staff was awesome!
The lady who assisted me at the desk was amazing and definitely a people person ! She helped me so much and explained everything! She even walked me to the car and pointed out the icy spots! I’m 82 years old! Also I was very pleased with the work done by your mechanic as everything was explained on the points sheet! You deserve an exemplary rating! Thanks !!
Tyler was extremely helpful, polite, and knowledgeable. I was thankful for his help.
Tyler kept me apprised throughout the repair process. He was kind, knowledgeable and friendly. Rachel was also very helpful at the end of the visit.
I took my car in because when shifting gears the car jerks or the gears feel like they slip. I was told to warm my car up for 5 min before driving to help the liquid warm up. I was also told that there’s a slight tire vibration which could be causing the jerking. I was told nithing was found with the transmission. After having the car hone, and letting it warm up before driving….. the issue is still there.
I asked to have my windshield washer fluid filled up & it wasn’t. It was marked on the papers I received that it was filled. Does your technicians not fill it all the way? If I am paying to have my car serviced there, then it should be done like i asked?
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