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Real Reviews From Verified Customers

Service Center Review Summary

5 star 250 reviews 69%
4 star 73 reviews 20%
3 star 8 reviews 2%
2 star 13 reviews 4%
1 star 17 reviews 5%
Review Us
Eileen M.
2 out of 5
10/1/2024
You have a stock answer, which is “that’s the way it is”. I would rate that answer. Unacceptable.
Robert F.
5 out of 5
10/1/2024
Service department has always been friendly and helpful and today they did another good job.
Gregory P.
4 out of 5
9/30/2024
My recall on my Kia front seat was handled extremely well. They replaced the part once in and the seat works fine. They even washed and cleaned my vehicle for me. They are an awesome dealership!!
Jill R.
5 out of 5
9/29/2024
Ok
James G.
5 out of 5
9/28/2024
Excellent service
Sanja P.
5 out of 5
9/26/2024
Excellent
David G.
5 out of 5
9/26/2024
Always happy with the service at Renn Kirby
Karey R.
5 out of 5
9/26/2024
Thank you
Michael A.
5 out of 5
9/26/2024
Cheryl was very professional and great to work with
Christopher R.
4 out of 5
9/26/2024
Staff were very friendly and helpful. I was assisted with an emergency with my vehicle in a very timely manner. The service technician was excellent and explained the problems with solutions in a very understandable way.
Wonda W.
4 out of 5
9/26/2024
Cheryl is fantastic customer service she listen to what you say and try to fix it. She’s a great asset to your company.
Melinda S.
5 out of 5
9/25/2024
Cheryl & her team always gets the job done
Roger Y.
5 out of 5
9/24/2024
It was a job well done. Thank you very much for the quick service and fixing my car. Cheryl Nichols was great and friendly
Kristin M.
4 out of 5
9/24/2024
She was not only super helpful but very kind! I appreciate everything she did for me in helping to get my car fixed.
Jeff M.
5 out of 5
9/24/2024
Thank you!
Lee L.
4 out of 5
9/24/2024
CRERYL WAS HELPFUL IN GETTING MY RECALL RESOLVED,THANKS CHERYL,DONT FORGET THAT TRAIN
Lisa B.
3 out of 5
9/24/2024
I had an oil change not too long ago but it wasn’t or was found in your system and a wrong oil change sticker was applied to my windshield. What should I do to resolve this problem? Thank You, Lisa B
Carmen C.
5 out of 5
9/24/2024
Cheryl is always awesome.
Catherine C.
5 out of 5
9/24/2024
.
Randall R.
3 out of 5
9/21/2024
We would appreciate that our settings remain the same as when brought in. Headlights, auto settings and fog lights all off when nightfall came. Thank you

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