Yet again for the third time I have been very disappointed with the service, I drive an hour to get the repair done to my vehicle that needs done urgently to sit there for an hour with my 2 kids for you to come out and tell me you have ordered the wrong part!! I have left 2 other reviews before this one that have not been addressed so no high hopes on getting this one resolved either. Your management team doesn’t care
I agree with other customers on estimates you give my price was way higher the estimate. You should add in at least minimal price for oil and other products
Cheryl goes above and beyond to get your vehicle serviced quickly and provides updates along the way! Love to take my car there for service with people working like her.
This is not my first experience with Cheryl and this dealership. I’ve never had a bad experience with them. They always fix the issues I ask them to. The Communication is always professional and said in a way that is understandable to someone not in the industry.
Cheryl did a great job as always.
I do pretty well using Renn Kirby KIA as my servicing dealer.
Great and efficient service
Great customer service from Cheryl and the service team. I’m not much of a “dealership” service type of person, but they knocked it out of the park. Great communication, accurate quotes (cheaper than quoted), and fast turn around.
I really do believe that Kia should have Saturday morning (at least) service hours. I also think that if they are not going to offer weekend hours, loaner vehicles for the time your car is in the shop should be offered as a courtesy.
Yes, I am very satisfied!
Cheryl is great! Feel she is the sweetest person and very accommodating.
I think your prices are ridulous put I guess that's what you pay when you go to the deale 154.00 to tell me my door handle is broke I knew that when I told you about it that it was broke.
I AM LOOKING FORWARD TO THE SURVEY
She was very nice and professional.
Check in process was simple and very pleasant.
Cheryl is the best. She always gets my car in asap.
Very nice and professional
SHE WAS AMAZING. EXPLAINED EVERYTHING THOROUGHLY WAS WAS BEING DONE AND HOW LONG IT SHOULD TAKE.APPRECIATED THE COMPLIMENTARY CAR WASH TOO. ON A SCALE OF ONE TO TEN FOR PERFORMANCE WE WOULD GIVE HER A 10++++, THANKYOU AGAIN. ??????
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