Service Center

Real Reviews From Verified Customers

Ericka W.
4 out of 5
3/9/2025
He was awesome. He plans close attention to details.
Julia F.
5 out of 5
3/9/2025
Friendly, polite, and helpful. This describes Ryan.
Layla M.
4 out of 5
3/9/2025
Ryan is always so knowledgeable in his work. He always has a smile on his face when approached and gives amazing customer service. He is thorough when explaining the process of any given service. I will always choose Ryan anytime I use Tuscaloosa Toyota. I’ve never encountered such positive vibes from anyone working a job, but Ryan seems to take the cake on that. Thank you for being the best :)
Thomas A.
4 out of 5
3/9/2025
TJ was extremely helpful. I was confused about the financing of service and parts and although he had to explain it to me a few times he was patient and professional. In the end he had to reaccomplish the invoicing and separate it into two invoices. This was time consuming for TJ but he was considerate and even still professional and pleasant to work with. I look forward to having new tires installed next week and further service for my vehicle.
Jeffrey C.
5 out of 5
3/9/2025
I have always had a good experience with Tuscaloosa Toyota service department.
Michael W.
5 out of 5
3/9/2025
Chade was very patient and helpful.
Katherine P.
4 out of 5
3/9/2025
He was amazing!! I was in and out in less than 50 minutes! He also took the time to check my air filter just to reassure sure me! Great guy!!
Krystal S.
5 out of 5
3/8/2025
Jeremy was beyond friendly and helpful!
Michael P.
5 out of 5
3/8/2025
I like Steve Woods, he has always taken care of my vehicles in a timely and professional manner
Steve M.
4 out of 5
3/8/2025
Super impressed with Mr. Matt Long, who did the work. I had questions and he had answers, I have had my truck 24 years and along the way have had sub par repairs(this is my fifth set of valve cover gaskets at 158,000 miles). Matt did qualify work and I could not be more pleased!
Vivian B.
5 out of 5
3/8/2025
Ok
Kamie C.
4 out of 5
3/8/2025
Ryan was awesome! NEVER had anyone to break down my inspection results the way he did!!! He was polite and honest! He is going to make a great service manager when he becomes one!!
Doster M.
4 out of 5
3/8/2025
David is a nice young man.
Judy W.
4 out of 5
3/8/2025
Ryan is always so professional and so kind to us (we are very old and needy!). He makes sure he explains everything to us and helps us anyway he can. I always ask for him. Since my husband is almost blind, we don’t get out much. Today at Tuscaloosa Toyota was a good experience for us! Thank you!
Donnie H.
5 out of 5
3/8/2025
The service advisor and the technician were extremely thorough and upfront with the necessary services for my vehicle.
Kimberly M.
3 out of 5
3/8/2025
I drive from Lafayette, La to get my vehicle by Tuscaloosa Toyota!!
Charlotte G.
5 out of 5
3/8/2025
Thank you Chad Watson for your help.
Ricky G.
5 out of 5
3/8/2025
Jeremy is the best and deserves a raise. He should train your entire customer service department
Timothy B.
5 out of 5
3/8/2025
Chuck did a great job getting in taken care of.
Katherine D.
4 out of 5
3/8/2025
He was a nice salesman I give him a 10

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